Outlook 2007 Categories are not being recognized

  • Thread starter Thread starter msetyon
  • Start date Start date
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msetyon

I just upgraded from Outlook 2003 on my XP machiene to 2007 on my new Windows
7 PC. My problem is that I have about 11 categories of contacts, however
other applications, such as when i print labels in Microsoft Word are only
recognizing the "contacts" folder and none of the sub folders.

Any ideas on whats going on?
 
Do you have 11 categories or 11 contacts folders? Did you enable all folders
as contacts folders?

FWIW, we don't recommend using folders to sort contacts, we recommend using
categories and views to filter out categories.

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Diane Poremsky [MVP - Outlook]

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msetyon said:
I just upgraded from Outlook 2003 on my XP machiene to 2007 on my new
Windows
7 PC. My problem is that I have about 11 categories of contacts, however
other applications, such as when i print labels in Microsoft Word are only
recognizing the "contacts" folder and none of the sub folders.

Any ideas on whats going on?
Click to expand...

Just to be clear, Outlook Categories are NOT the same as sub-folders in your
Contacts folder - they are completely different.
AFAIK Word will only use the main Contacts folder.
Your best bet is to actually use Categories as they are meant to be used.
Create a Category that is named after each of your sub-folders. Then add
that category to each contact in the sub-folder (you can do them all at once
by selecting all the Contacts in the folder and do Actions-Categorize) and
then move those contacts back into the main Contacts folder.
 
Diane Poremsky said:
FYI, depending on what you are doing, Word can use any address list in the
profile (when it uses the address book service) and if all else fails,
start the merge in Outlook.
Click to expand...

Thanks - I knew it could see separate Contacts folders if set as Outlook
Addressbook, but I didn't think it would see sub-folders of a Contacts
folder...
 
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