Outlook 2007 cannot open or create appointments in calendar view

  • Thread starter Thread starter Pam
  • Start date Start date
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Pam

I double click on existing appointments and the box is highlighted, but does
not open. I double click on an open time slot and a box appears, but does
not open to allow for the entering of details. Any suggestions will be
appreciated.

I cleared forms cache, I re-booted, and I've reinstalled the office
suite.....Anything else?
 
Try the forms cache again, but this time go in and wipe out
the entire bunch.

Deleting the Forms Cache File:
The Frmcache.dat file is the primary file to delete. The Frmcache.dat
file serves as an index of the individual forms that have been cached
on the computer. Use the following steps to manually delete the
Frmcache.dat file. In addition, these steps delete all of the cached
forms on your computer, which are stored in subfolders of the
Forms folder.

1.. Quit Outlook.
2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.
(Be sure to check in HIDDEN files on W2K or WXP.)
3.. Delete all that are found from the FIND window.
4.. Open Outlook.

When you restart Outlook, and use a form, the forms cache
is re-created.

If you already tried this, I would suggest looking for a
corrupt OST file:

I would look into a possible synchronization problem or a corrupt
OST file. You could try renaming the OST file with a .OLD extension.
(This is to preserve the info, just in case) This needs to be done while
Outlook is closed. Then when you open Outlook it will rebuild the
OST file fresh. Depending on the size of the mailbox, it could take
a bit of time for Outlook to build a new one.

1.. Quit Outlook.
2.. Search the Hard drive (<F3>) to locate the *.ost file.
(Be sure to check in HIDDEN files on W2K or WXP.)
3.. Delete all that are found from the FIND window.
4.. Open Outlook.

When you restart Outlook, and use a form, the forms cache
is re-created.

The last thing I would try is the ".../CleanViews"
Command-Line Switch for Outlook. This restores default
views. NOTE: All custom views you created are lost.
Also, be sure the clients are up-to-date in their patches.

Instructions for Outlook 2007

See the following link for information on how to use
this switch VERY EASY:
http://office.microsoft.com/en-us/outlook/HP012185891033.aspx

Nikki

I double click on existing appointments and the box is highlighted, but does
not open. I double click on an open time slot and a box appears, but does
not open to allow for the entering of details. Any suggestions will be
appreciated.

I cleared forms cache, I re-booted, and I've reinstalled the office
suite.....Anything else?
 
Thanks for your inquiry - there is no error message. I also cannot open
attachments in email. Again, the box highlights but nothing happens. But,
OMG - Resetting the view worked! Thank you so much - I didn't even know
about this feature. AWESOME - thank you thank you!!
 
It's happening again, and resetting the view didn't help. I've opened a
ticket with MSFT and will post any new solutions. Thanks for your help.

Diane Poremsky said:
Do you get any error messages? Have you tried resetting the view?

--
Diane Poremsky [MVP - Outlook]



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newsreader to msnews.microsoft.com.


Pam said:
I double click on existing appointments and the box is highlighted, but
does
not open. I double click on an open time slot and a box appears, but does
not open to allow for the entering of details. Any suggestions will be
appreciated.

I cleared forms cache, I re-booted, and I've reinstalled the office
suite.....Anything else?
Click to expand...
Click to expand...
 
Thanks for your input. I just walked through all the steps - except the OST
(I cannot locate any .ost file). Nothing has solved the problem. Thanks
again for your assistance.
 
The OST may be the problem. If your OST is corrupt it
would explain why it works for bit when you fix it, but
then just re-appears.

Nikki

Thanks for your input. I just walked through all the steps - except the OST
(I cannot locate any .ost file). Nothing has solved the problem. Thanks
again for your assistance.
 
I just tried to run SCANOST.EXE and received the following message:

Offline synchronization is not supported for your mailbox.

I am not using an exchange server - I'm an one woman shop.... Not sure if
that makes a difference or not...
 
Yes, No Exchange, No OST.

Nikki


I just tried to run SCANOST.EXE and received the following message:

Offline synchronization is not supported for your mailbox.

I am not using an exchange server - I'm an one woman shop.... Not sure if
that makes a difference or not...
 
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