Outlook 2007, Beta crashes on startup

G

Guest

The first time i started Outlook 2007 it imported my preferences and ask me
to install a new windows desktop search. Now everytime I start Outlook I
receive the error message

"Cannot start Microsoft Office Outlook. Cannot opent the outlook window. The
set of folders cannot be opened. The attempt to log on to the Microsoft
Exchange Server computer has failed."

I have uninstalled and reinstalled on the effected computer. In fact I
installed the beta on another computer that I read the same email from and it
worked without a problem.

Interesting thing is that it doesn't ask me to goto "safe mode" upon another
attempt to start. Please help!
 
R

Roady [MVP]

Reinstalling won't help with configuration issues. Are you in fact using an
Exchange account or not?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
The first time i started Outlook 2007 it imported my preferences and ask me
to install a new windows desktop search. Now everytime I start Outlook I
receive the error message

"Cannot start Microsoft Office Outlook. Cannot opent the outlook window. The
set of folders cannot be opened. The attempt to log on to the Microsoft
Exchange Server computer has failed."

I have uninstalled and reinstalled on the effected computer. In fact I
installed the beta on another computer that I read the same email from and
it
worked without a problem.

Interesting thing is that it doesn't ask me to goto "safe mode" upon another
attempt to start. Please help!
 
G

Guest

Yes, I am using an exchange account. Is there anyway to remove the
preferences and folders that office is trying to open?

Thanks,

A.
 
R

Roady [MVP]

Recreating your mail profile might do the trick;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Yes, I am using an exchange account. Is there anyway to remove the
preferences and folders that office is trying to open?

Thanks,

A.
 
G

Guest

Roady,

Thanks I will try that tomorrow and let you know..

A.

Roady said:
Recreating your mail profile might do the trick;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Yes, I am using an exchange account. Is there anyway to remove the
preferences and folders that office is trying to open?

Thanks,

A.

Roady said:
Reinstalling won't help with configuration issues. Are you in fact using
an
Exchange account or not?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
The first time i started Outlook 2007 it imported my preferences and ask
me
to install a new windows desktop search. Now everytime I start Outlook I
receive the error message

"Cannot start Microsoft Office Outlook. Cannot opent the outlook window.
The
set of folders cannot be opened. The attempt to log on to the Microsoft
Exchange Server computer has failed."

I have uninstalled and reinstalled on the effected computer. In fact I
installed the beta on another computer that I read the same email from and
it
worked without a problem.

Interesting thing is that it doesn't ask me to goto "safe mode" upon
another
attempt to start. Please help!
 
P

Patrick Schmid

Control Panel, Mail. Create a new profile.

Patrick Schmid
--------------
http://pschmid.net

Yes, I am using an exchange account. Is there anyway to remove the
preferences and folders that office is trying to open?

Thanks,

A.

Roady said:
Reinstalling won't help with configuration issues. Are you in fact using an
Exchange account or not?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
The first time i started Outlook 2007 it imported my preferences and ask me
to install a new windows desktop search. Now everytime I start Outlook I
receive the error message

"Cannot start Microsoft Office Outlook. Cannot opent the outlook window. The
set of folders cannot be opened. The attempt to log on to the Microsoft
Exchange Server computer has failed."

I have uninstalled and reinstalled on the effected computer. In fact I
installed the beta on another computer that I read the same email from and
it
worked without a problem.

Interesting thing is that it doesn't ask me to goto "safe mode" upon another
attempt to start. Please help!
 

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