Outlook 2007 Beta Can't open email problem

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  • Start date Start date
G

Guest

I have just installed the 2007 beta and all are working fine except Outlook.
It works fine as long as I read mail in the preview pane. But when I double
click an email to open it in a new window the first one will open fine ans
when I try to open another one I get the "Microsoft Office Outlook has
encountered a problem and needs to close. We are sorry for the
inconvenience." error.

It doesn't matter how I open it. I can close the window and double click
another email, or I can use the previous or next item arrow. Both yeild the
same result. The only way around it is to close and then reopen Outlook and I
will again be able to open 1 email in it own window.

Anyone have any ideas.
Thanks
 
Make sure you have all your add-ins disabled. Most likely they will need to
be updated to be compatible with Outlook 2007. Don't forget about any virus
scanner that might be integrating with Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
I have just installed the 2007 beta and all are working fine except Outlook.
It works fine as long as I read mail in the preview pane. But when I double
click an email to open it in a new window the first one will open fine ans
when I try to open another one I get the "Microsoft Office Outlook has
encountered a problem and needs to close. We are sorry for the
inconvenience." error.

It doesn't matter how I open it. I can close the window and double click
another email, or I can use the previous or next item arrow. Both yeild the
same result. The only way around it is to close and then reopen Outlook and
I
will again be able to open 1 email in it own window.

Anyone have any ideas.
Thanks
 
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