The reading pane is safe to use - its actually slightly safer than
opening messages, at least in versions since Outlook 98.
I'm pretty sure it's the acrobat addin for word - try disabling it
in word's options and see if it helps.
You're right. I was mistaken; it doesn't happen in the reading
pane. I don't usually use the reading pane, but if that will solve
the problem, I will. Does that increase my chances of getting a
computer virus? I had read awhile ago that some are spread through
email (not just the attachments), but I'm not sure if that turned
out to be true. To answer your other questions, it happens with
all documents: Word,
Excel, PDF files. I do have Adobe 9 installed, and I followed the
instructions from the link you sent. I changed it in the Add/Remove
Programs as directed, and it took a long time, but it seemed as if
it installed rather than uninstalled and afterwards the Adobe
option was still on my Outlook toolbar. I then went into the
registry and changed the loading. It's no longer on my toolbar--at
least until the next update--and I rebooted, but the problem isn't
resolved. Andrea
Diane Poremsky [MVP] wrote:
It should never happen in the reading pane since the attachment is
read only.
Does it happen with every attachment or only word documents? Do
you have Acrobat installed? If so, see
http://www.slipstick.com/problems/acrobat.htm If not, what addins
are installed in the program that is opening the attachment?
Brian Tillman [MVP-Outlook] wrote:
I guess I don't consider opening a document changing it, and I
never got this message in Office 2003. What I need is a way to
disable this as a default. Can anyone help?
Are you opening the attachment from the Reading Pane or from an
open message? Does the behavior change if you try the alternate?
There's no option in Outlook that controls this. It happens in
Outlook 2003 as well.
I don't use the reading pane, but I just tried it, and it doesn't
make any difference. The behavior's the same. I don't remember
having this happen with Outlook 2003. Does it happen to everyone
or is there some combination of settings that makes it do this?