I created a new mail profile, as you suggested. I used Hot mail as mail
account. When I open Outlook I get a message : " MSO Outlook has encountered
a problem and needs to close".
What can I do to identify the real problem and get the solution?
The problem started due to I unloaded Outlook 2007 trial, and reinstall
Outlook 2003.I apply the procedure recommended to solve the first message :
"Cannot start Microsoft Office Outlook.MAPI32.DLL is corrupt or the wrong
version."The procedure says:
a)Locate and then open the following folder on your computer:
C:\Program Files\Common Files\System\Msmapi\1033.
b)Right click the MSMapi32.dll file, and then clock rename.
c)Type Msmapi32.old, and then press ENTER to rename the file.
d)Start Oulook 2003.
I did this procedure, with no solution. Now I get the message :" MSO Outlook
has encountered a problem and needs to close", even after I created new mail
profile.
Thanks again for your help.
Ernesto
Ernesto