Outlook 2003 won't send in Vista

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Copied my email ccount settnigs from Outlook 2003 running on XP to same
version installed on Vista.

I have had email, including the test message from the account wizard, but I
cannot send email from Outlook itself. Message is

"The specified server was found, but there was no response from the
server.Please verify that the port and SSL Information is correct. etc etc

Mail provider is Freeserve aka Orange, they don't provide the port settings
on their website and I had the account setup for use with dial-up so the
finger points at that.....
 
Does Outlook provide a detailed error message similar to what OE/WinMail
provides? If so, we would need to see that.

Gary VanderMolen
 
Varies, the wizard just gives this general SMTP failure, now Outlook seems to
be giving error 0x8004210B - timeout now I've got two messages in the outbox

Progress window never seems to show anything actually being sent. Have
disabled the outgoing email scan in McAfee as suggested by Orange but cluless
as to what to do next.

increasingly frustrated buying a new Dell with Vista has not been a pain
less experience by any means.
 
Hi Mark

Can you check in OL Tools\Options\Mail Setup\Send Receive and then Highlight your account \Edit\Account Properties\Outgoing Server and see of the Outgoing Mail Server is set correctly there.
After go to the Advanced Tab at same page and see if you have a checkmark on both SSL
 
Yep. doesn't matter how I get into the account settings, they're still the
same. Might try the mail client from Mozilla instead, seems a bit more
reliable than Microsoft products and I have no need to stay in the Office
stable if it's going to cause me hours of grief.

Really irritated now, this is not how I expected to be spending my evenings
with a new PC, thank you Bill G !!
 
Mark,
Was SSL and authentication required ?
Correct port ?
Is this a uk account...most of the info for freeserver, orange uk etc(and
it is varied on server settings) but did not see any that required SSL or
authentication.
...w
-------
 
no SSL or authentication required.

Found a thread on the Mcafee website which suggested a problem with
securitycenter7 and Outlook, spent hours with tech support and they said
after stopping the service it can't be Mcafee.

So, it works on XP without McAfee so the finger points at

Mcafee - been there
Vista - well......
 
Remove McAfee completely from your computer as per the uninstall and test. Then post back
 
Believe me I'd love to, but it came preinstalled by Dell, if I uninstall it
is it hidden away somewhere on the hard disk to reinstall ??

Dell question but thye told me to bugger off when I asked them for help.

Magic Roundabout anyone ???
 
IanSimmons said:
Hi - my outbound SMTP in Outlook 2003 has stopped working completely,
and I am also running Vista. It -used- to work, till yesterday, and I
have checked and re-checked the setup - I get the very same error
message on any outbound mail. Note I am also running a Dell, though I
have no anti-virus presently (just firewall and Windows Defender).

Did you ever resolve this, or did you give up? Why do things just stop
working in Vista? (I can't use IE anymore, it's corrupted somehow, I
use Firefox instead.)

Any help gratefully appreciated..!
Click to expand...

Please posts any error messages.

And who is your ISP?
 
This newsgroup is mainly dedicated to supporting the Windows
Mail program. Outlook issues should be discussed in an Outlook
newsgroup, where the Outlook experts hang out:

news://msnews.microsoft.com/microsoft.public.outlook.general

Gary VanderMolen
 
In case you haven't seen more recent useful posts on this problem relating to
VISTA Mail, you could try this:

Thanks to JP & YR the following solved it for me:

go to email TOOLS
click on ACCOUNTS
on every one of your accounts do the following:

Click on one account
click on PROPERTIES on the right hand side

In the new window click on the ADVANCED Tab
In the "Outgoing mail (SMTP): window change the figure 25 to 587
Click on OK

When all accounts have been done., you should have recovered from this silly
problem.

Dennis
 
Please do not respond with this type of advice unless you know
the OP is a BT customer.
You have already been advised several times that many ISPs do not
support port 587.

Gary VanderMolen
 
Gary VanderMolen said:
Please do not respond with this type of advice unless you know
the OP is a BT customer.
You have already been advised several times that many ISPs do not
support port 587.
Click to expand...

Dennis brings to mind the Infinite monkey theorem
http://en.wikipedia.org/wiki/Infinite_monkey_theorem

If he posts his parroting enough times he'll
strike lucky sooner or later.
(meanwhile, many other users will have been led up the
garden path or worse have new errors introduced)
 
Ian

First of all Outlook has nothing to do with Vista. It is an MS Office suite.

Can you post the exact error message as shown and post it over to the Outlook newsgroup for a more comprehensive and correct answer for your issue

news://msnews.microsoft.com/microsoft.public.outlook
news://msnews.microsoft.com/microsoft.public.outlook.general
 
Ian has a BT account, so setting the SMTP to 587 (succesfully used by several
posters to this site) was worth a try. This is a two minute reversible
change so no harm would be done.
Julian (what is is problem?) usually answers a question by asking several
more, which rarely get answered - more recently he has conceded that the 587
remedy has some merit. His familiarity with monkey folk lore needs to be
extended to include: "see no evil, hear no evil, speak no evil".
It's being so cheerful as keeps him going - he needs to emulate MAZARU
especially if he has nothing nice to say:

http://en.wikipedia.org/wiki/Three_wise_monkeys
 
denlong said:
Ian has a BT account, so setting the SMTP to 587 (succesfully used by
several
posters to this site) was worth a try. This is a two minute reversible
change so no harm would be done.
Julian (what is is problem?) usually answers a question by asking several
more, which rarely get answered - more recently he has conceded that the
587
remedy has some merit. His familiarity with monkey folk lore needs to be
extended to include: "see no evil, hear no evil, speak no evil".
It's being so cheerful as keeps him going - he needs to emulate MAZARU
especially if he has nothing nice to say:
Click to expand...

"Thank Goodness for regular posters like Steve, Gary & Julian
who can get us out of these holes." - Paul 28/07/2007

Congratulations Denlong,
you are the first poster in this group to soil my kill-file.

'Nuff said. Plonk.
 
Appropriate Language: The purpose of our communities is to exchange technical
information and expertise about Microsoft products. Please avoid personal
attacks, slurs, and profanity in your interactions.
 
Error 1919 on Outlook signifies a missing or corrupted registry key. DO NOT use any
Registry Tools . If you do not know the Registry and what these tools are removing
and altering then DO NOT touch it.

To rectify your issue you need to do the following

1st Rename Office subkeys

Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.

1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0

4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.

2nd. Detect and Repair Office 2003


1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right pane
and click Change.
5. Insert the correct version of CD when it requires.
6. Select “Reinstall and Repair” and click Next.
7. Select “Detect and Repair errors in my Office installation”.
8. Click Install and wait the process to end.

Reboot and try Outlook
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
http://www.microsoft.com/protect
 
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