Outlook 2003 won't open

  • Thread starter Thread starter RDWhite
  • Start date Start date
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RDWhite

I installed outlook 2003 in winxp. It was configured for an enterpris
server I made a new profile and elevated it to first. When I ope
outlook it tells me the ost file is not configured for off line when
hit OK it shuts down how do I set it to online or get it to recogniz
the ost file so I can reconfigure.
Thanks in advance. Please give step by step as I am novice to settin
up Outlook
 
It won't open at all all I know is what I put below. As far as I know i
should be trying to access my ISP. I am going to find where the file
for the exchange server are located and delete them then remove th
exchange server profile to assure that option is gone. I thought I di
that by elevating the POP profile to top but????
 
You need to remove the Exchange profile. Then install your POP account. If
you still want to use Exchange, you can configure a separate mail profile to
do so. However, it will create a new .ost file as the old one is configured
to use your security enabled prior profile. The SIDS will not match.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, RDWhite asked:

| It won't open at all all I know is what I put below. As far as I know
| it should be trying to access my ISP. I am going to find where the
| files for the exchange server are located and delete them then remove
| the exchange server profile to assure that option is gone. I thought
| I did that by elevating the POP profile to top but????
|
| Peter Foldes;268467 Wrote:
|| Using Exchange Server ???
||
|| --
|| Peter
||
|| Please Reply to Newsgroup for the benefit of others
|| Requests for assistance by email can not and will not be
|| acknowledged.
||
|| "RDWhite" (e-mail address removed) wrote in message
|| ||
|| I installed outlook 2003 in winxp. It was configured for an
|| enterprise
|| server I made a new profile and elevated it to first. When I open
|| outlook it tells me the ost file is not configured for off line when
|| I
|| hit OK it shuts down how do I set it to online or get it to recognize
|| the ost file so I can reconfigure.
|| Thanks in advance. Please give step by step as I am novice to setting
|| up Outlook.
||
||
||
||
|| --
|| RDWhite-
 
That was exactly the answer I needed. It worked perfectly and I have
much better understanding of Outlook now. Thanks very much.



'Milly Staples [MVP - Outlook said:
[_2_];268640']You need to remove the Exchange profile. Then instal
your POP account. If
you still want to use Exchange, you can configure a separate mai
profile to
do so. However, it will create a new .ost file as the old one i
configured
to use your security enabled prior profile. The SIDS will not match.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, RDWhite asked:

| It won't open at all all I know is what I put below. As far as
know
| it should be trying to access my ISP. I am going to find where the
| files for the exchange server are located and delete them the
remove
| the exchange server profile to assure that option is gone. I thought
| I did that by elevating the POP profile to top but????
|
| Peter Foldes;268467 Wrote:
|| Using Exchange Server ???
||
|| --
|| Peter
||
|| Please Reply to Newsgroup for the benefit of others
|| Requests for assistance by email can not and will not be
|| acknowledged.
||
|| "RDWhite" (e-mail address removed) wrote in message
|| ||
|| I installed outlook 2003 in winxp. It was configured for an
|| enterprise
|| server I made a new profile and elevated it to first. When I open
|| outlook it tells me the ost file is not configured for off lin
when
|| I
|| hit OK it shuts down how do I set it to online or get it t
recognize
|| the ost file so I can reconfigure.
|| Thanks in advance. Please give step by step as I am novice t
setting
|| up Outlook.
||
||
||
||
|| --
|| RDWhite
Click to expand...
 
Glad it worked for you!

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, RDWhite asked:

| That was exactly the answer I needed. It worked perfectly and I have a
| much better understanding of Outlook now. Thanks very much.
|
|
|
| 'Milly Staples [MVP - Outlook Wrote:
|| [_2_];268640']You need to remove the Exchange profile. Then install
|| your POP account. If
|| you still want to use Exchange, you can configure a separate mail
|| profile to
|| do so. However, it will create a new .ost file as the old one is
|| configured
|| to use your security enabled prior profile. The SIDS will not match.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| How to ask a question: http://support.microsoft.com/KB/555375
||
||
|| After furious head scratching, RDWhite asked:
||
||| It won't open at all all I know is what I put below. As far as I
||| know it should be trying to access my ISP. I am going to find where
||| the files for the exchange server are located and delete them then
||| remove the exchange server profile to assure that option is gone. I
||| thought I did that by elevating the POP profile to top but????
|||
||| Peter Foldes;268467 Wrote:
|||| Using Exchange Server ???
||||
|||| --
|||| Peter
||||
|||| Please Reply to Newsgroup for the benefit of others
|||| Requests for assistance by email can not and will not be
|||| acknowledged.
||||
|||| "RDWhite" (e-mail address removed) wrote in message
|||| ||||
|||| I installed outlook 2003 in winxp. It was configured for an
|||| enterprise
|||| server I made a new profile and elevated it to first. When I open
|||| outlook it tells me the ost file is not configured for off line
|||| when I
|||| hit OK it shuts down how do I set it to online or get it to
|||| recognize the ost file so I can reconfigure.
|||| Thanks in advance. Please give step by step as I am novice to
|||| setting up Outlook.
||||
||||
||||
||||
|||| --
|||| RDWhite-
 
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