Outlook 2003 View arrange by account issue

  • Thread starter Thread starter John
  • Start date Start date
J

John

Here is the setup: Exchange 2003 SP2 Outlook 2003 SP2. He has 2 accts in
his Outlook, an Exchange acct and a POP3 acct.


He has his view set to arrange by account. When it sorts by acct it looks
like this:


E-Mail account:Microsoft Exchange Server
All of his exchange emails show beneath this section

E-Mail account:POP3 account
All of his pop3 email shows beneath this section

E-Mail account:Microsoft Exchange Server
Only email from one internal user shows up here.



The problem is that one user in the company always ends up in the bottom
E-Mail Exchange acct. Everyone else shows up in the top Email Exchange
acct. If she didn't send a message that extra acct wouldn't even show up.

I have verified that she sends to the same address in the GAL as everyone
else. I havre no idea how to resolve this. Of course this is the owners PC
and he wants this fixed.

Does anyone have any suggestions?

Thanks

John
 
Does the one user that's in their own grouping have a different
configuration on their machine for the server?
 
This happens on new and old mail? Typically when it groups like that it's
because you recreated the profile - all old mail is under one group, new
under another.
 
It is on new email.


John



Diane Poremsky said:
This happens on new and old mail? Typically when it groups like that it's
because you recreated the profile - all old mail is under one group, new
under another.
Click to expand...
 
I will look at their settings and see if there is a different config for the
server on the senders Outlook.

John
 
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