Sorry for the delay but I'm not here each day.
What do you mean upgrading office from "XP to 2003?" I think you mean that
you updated your present office installation that is installed on your
Windows XP system via the Office Update, but I can't be sure.
Unfortunately the error in question appears for many different reasons - it
can be triggered a number of different ways. In your case, do you see what
you describe consistently? If so, what allows you to use things again
properly? Do you exit and restart Outlook or do you have to reboot? In the
case of the former (restart OL), it sounds as though there's some genuine
memory leak, resource leak, or "time-based" situation that occurs after
using Outlook for some time. I have no hunches other than to try insuring
that there are no 3rd party plug-ins installed. This is just a guess but if
you can uninstall/reinstall any such plug-in, it is then a test that doesn't
cost too much to try.
Aside from that, since this is your production system, Microsoft is (they
used to be, but I don't know their current policies) fairly good at taking
support calls on these types of items. Even if it's a credit-card call, they
will not charge you for bugs in their software. Disclaimer: I don't work for
Microsoft and provide no guarantees for them but I'm simply sharing what my
experience has been. With all of this said, I don't know if they would
charge you if they walked you through to a solution that turned out to be
"user error." Quite frankly, I doubt it's user error, but you never know
until you know.
Also: I ASSUME you've checked the Microsoft knowledge base. There a number
of articles on the net and KB that relate to this error message but, like I
said, this message seems to have been in OL since many version ago, and it
appears to be some thing that OL can display or a 3rd party can cause to be
displayed. It's too bad they can't add some "module name" qualifier to that
error so that a user can see what area of OL caused it to be displayed.
If you're somewhat of an expert or have a high threshold for adventure, you
might think about installing a test XP system and/or Exchange server as a
way of seeing testing whether or not such "pure" installs remove the
problem, etc. This is an avenue that's meant for the agressive problem
solvers and it requires knowledge of how to troubleshoot both client/server
by selectiving adding components until the problem comes up, etc. It's can
be a crude way to troubleshoot a problem but, especially when there's a
solution lacking, it's sometimes the only reasonable way to possibly find
answers when considering the vast amounts of software running on these
systems. That said, I'll leave this as an excerise for the reader.
I don't know if I can offer much more. Like I said, I would scrutinize any
add-ons or plug-ins that are not required, and I would look at any other
settings that might affect how OL2003 deals with "resources" (which can be
most any option available). Sometimes with intuition/hunches you can locate
what's related to the cause.
Food for thought... best of luck!
-T
I too have experienced this error. After upgrading office
pro from XP to 2003, Outlook will work well for several
hours, but then will not allow me to open any items,
giving me the "Can't open this item. Out of memory or
system resources. Close some windows or programs and try
again." error message. I have tried an office repair, and
have also deleted and recreated my profile. I am
interfaced with and Exchange 5.5 server.
Any advice would be helpful. Since this is my production
system, I will probably back rev to XP, however, I would
still like to know if anyone has any solutions.
Thank you,
JamesT
-----Original Message-----
Try creating a new profile.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.
After searching google.groups.com and finding no answer
Jurgen <
[email protected]> asked:
| After upgrading from Office XP to Office 2003 I am not
| bale to access any item in Outlook 2003.
|
| The Error message which will be displayed if I try to open
| a message is:
|
| Microsoft Office Outlook:
| Out of memory or system resources. Close sone windows or
| programs and try again.
|
| Microsoft Office 2003 Professional is running on two
| different operating systems:
| One is running XP professional,
| The other is running Windows server 2003 enterprise
| edition.
|
| Always the same result. If I reinstall Outlook from Office
| XP Professional I am able to read all mails without any
| fault.
|
| If I make a total remove off all office applications,
| including a "clean" of the left registry entries, I am
| able to read mails after the first initial installation.
| If I close the program one time, or reboot, I never be
| able again to read mails.
|
| Only way out is "downgrade" to outlook XP.
|
| It must be a known problem if I am able to reproduce it on
| two different systems running two different OS version..
|
| Please help!
|
| Regards,
| Jürgen Paulmichl
| ZUMtOBEL AG
.
