Outlook 2003 to Outlook 2007

  • Thread starter Thread starter Adam Leinss
  • Start date Start date
A

Adam Leinss

I'm posting this to both the Outlook and deployment groups because I'm
not sure where the problem lies.

I just did a test conversion of a XP machine running Office 2003 &
Outlook 2003 to Vista running Office 2003 and Outlook 2007. I am using
USMT 3.01 to transfer the data. Everything works great, except I
cannot select the Contacts folder as an available address book in
Outlook 2007. If I go into address books, I can see the OAB there, but
cannot remove it.

I tried the instructions here with no joy:
http://support.microsoft.com/kb/197577/en-us

When I deleted the outlook profile and made a new one, it finally
worked, but this is really bad. I need to preserve the mail settings
as we have things such as mail signatures and PST files that the users
setup and I do not want this information erased...this is the whole
point of USMT after all.

Thanks,
Adam
 
I'm posting this to both the Outlook and deployment groups because
I'm not sure where the problem lies.

I just did a test conversion of a XP machine running Office 2003 &
Outlook 2003 to Vista running Office 2003 and Outlook 2007. I am
using USMT 3.01 to transfer the data. Everything works great,
except I cannot select the Contacts folder as an available address
book in Outlook 2007. If I go into address books, I can see the
OAB there, but cannot remove it.

I tried the instructions here with no joy:
http://support.microsoft.com/kb/197577/en-us

When I deleted the outlook profile and made a new one, it finally
worked, but this is really bad. I need to preserve the mail
settings as we have things such as mail signatures and PST files
that the users setup and I do not want this information
erased...this is the whole point of USMT after all.

Thanks,
Adam
Click to expand...

Further update, if I remove the OAB in 2003 before doing the
conversion, it works succesfully in 2007. Is there a place I can bug
this?

Adam
 
Adam Leinss said:
Further update, if I remove the OAB in 2003 before doing the
conversion, it works succesfully in 2007. Is there a place I can bug
this?
Click to expand...

It's already a known issue with Outlook 2007.
 
It's already a known issue with Outlook 2007.
Click to expand...

That's terrific.

After playing around a bit with ProcMon, I found it was looking for a
value under HKU\<some_really_big_SID>\Software\Microsoft\Office\12.0
\Outlook\DisableOutlookAB. I did a Google search on DisableOutlookAB
with nothing to be found. Being adventurous, I set the DWORD value to
1. I could then remove and readd the OAB. However, I still could not
select Contacts as an address book, so I removed this key and restarted
Outlook and viola, I could select Contacts as an address book!

Again, this is major pain and cannot be used for multiple PCs, but
perhaps someone will find this information useful.

Adam
 
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