Outlook 2003 signature on replies

  • Thread starter Thread starter dp
  • Start date Start date
D

dp

When a co-worker sends a new e-mail her signature appears fine but when she
replies to an e-mail her signature appears in a pale yellow font and double
spaced. We did find an answer in earlier posts to the double spacing by
using shift-enter (not just enter) but the font color remains an issue. No
setting we have looked at shows anything but a black font.

Where can we look to see where this font color is coming from?
Thanks for your time
 
I went into every place in Mail Formats|signature and they all are set for
black. It only happens with replies so somewhere there is something that is
changing the color - it is so pale you can hardly see it. Right now she
selects it in the e-mail itself and changes the color. We must have checked
something else wrong.
 
Yes.

To recap under the Mail format tab
Message Format
Compose in HTML
(check mark) Use MSWord to edit e-mail
Stationery & Fonts
Stationery NONE
Fonts: When composing - Arial, Color Black
When responding - Arial, Color Black
When composing Plain text - Arial, Color Black
Stationary fonts
(check mark) Always use my fonts
Signatures
Select Signature Acct - MS Exchange Serv
for new
for replies
Then reviewed entire signature/font and looks fine

Thanks for your time.
 
I also looked under
C: doc & sett, user, appl data, MS, Signatures
and there are three files
"name" in HTML
"name" in RTF
"name" in TXT
and all look ok there too
 
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