Outlook 2003 shortcuts do not work

  • Thread starter Thread starter D.Duck
  • Start date Start date
D

D.Duck

I have created Outlook shortcuts from the Outlook icon under Start>All
Programs>Microsoft Office>Outlook 2003 and outlook.exe found in Program
Files.

When these shortcuts are on the desktop and I click on them, they turn gray
and nothing happens. Clicking on the icons that the shortcuts were created
from Outlook opens just fine.

Will a reinstall fix this problem or is something else wrong?

Thanks...
 
D.Duck said:
I have created Outlook shortcuts from the Outlook icon under Start>All
Programs>Microsoft Office>Outlook 2003 and outlook.exe found in
Program Files.
Click to expand...

Why do you need more than one shortcut?
When these shortcuts are on the desktop and I click on them, they
turn gray and nothing happens. Clicking on the icons that the
shortcuts were created from Outlook opens just fine.
Click to expand...

What target(s) do these shortcuts use?
 
Brian Tillman said:
Why do you need more than one shortcut?


What target(s) do these shortcuts use?
Click to expand...

I didn't mean to imply that there were two shortcuts at the same time. I
just tried two different shortcuts while diagnosing the problem.

The target is Microsoft Office Professional Edition 2003.
 
Brian Tillman said:
What is the exact string in the Target field?
Click to expand...

That is the target if the shortcut is created in All Programs>Microsoft
Office>Microsoft Office Outlook 2003.

If I make the shortcut in C:\...Program Files>Microsoft Office>Office
11>Outlook.exe it is:

"C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE".

Neither one do anything. If I do not use a shortcut, both work fine. It's
the shortcut that has no affect.
 
D.Duck said:
If I make the shortcut in C:\...Program Files>Microsoft Office>Office
11>Outlook.exe it is:

"C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE".

Neither one do anything. If I do not use a shortcut, both work fine.
It's the shortcut that has no affect.
Click to expand...

Well, I can't think of what this might be without looking at your PC, but if
you have something that works, copy and replace the ones that don't work.
 
Brian Tillman said:
Well, I can't think of what this might be without looking at your PC, but
if you have something that works, copy and replace the ones that don't
work.
Click to expand...

Thanks for taking time. I think I'll try a repair and then if that fails,
I'll uninstall/reinstall.
 
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