Outlook 2003 - Send/receive functionality has disappeared

  • Thread starter Thread starter David M
  • Start date Start date
D

David M

Dear all,

I have recently upgraded to Outlook 2003, initially
without any problem and I was sending and receiving mail
as normal. I am using Win2K SP4.

At the beginning of December 2003 I installed a user
account using an IMAP server rather than a POP server.
This caused problems and I have since deleted the account.
In addition to these minor problems, a major problem has
emerged - the send/receive functionality of the programme
has completely disapeared. I have tried uninstalling and
reinstalling the programme (without deleting the
outlook.pst, archive.pst and extend.dat files in the
C:\Documents and Settings\Administrator\Local
Settings\Application Data\Microsoft folder). This has not
worked.

Do I need to do a complete clean reinstall with new User
files to overcome this problem? Is there anyway of
restoring full functionality without having to use blank
user files? In my Macintosh days, a problem like this
could be solved by simply deleting the Application
preferences and restarting the program. Is there a similar
fix for Windows applications?

Thanks in advance for any advice or solutions.

Regards,

David.
 
Try creating a new mail profile from scratch and see if that helps. It
seems to cure a lot of ills in Outlook 2003 after an upgrade...someday we
may figure out why :-)

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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