Outlook 2003 Sabotaged

[Don Bouchard]

About 1 week ago I uninstalled Carbonite because it had corrupted and slowed
Outlook 2003 which I have used with no problems for more than 2 years.
Unfortunately, Carbonite, though uninstalled, seems to have corrupted
Outlook so that it is very slow (when one clicks a new or old message the
hourglass icon appears for 30-60 seconds--I get the impression another
program is running simultaneously) and occasionally when writing a new
message it takes 10-15 seconds for the typed letters to appear on the
screen. And recently while checking my email, Outlook spontaneously closed
down and disappeared from the screen. I have used Detect and Repair three
times and I have run two virus and trojan programs with no problem discerned
or improvement.

I would appreciate suggestions to correct this and bring Outlook back. Must
I uninstall and reinstall Outlook 2003? My computer runs Windows XP, SP2
with 1GB RAM. Thanks.

 

[neo [mvp outlook]]

Does the same behavior happen when starting Outlook in safe mode?

How to:
Start > Run > outlook.exe /safe > ok button

 

[Don Bouchard]

Thanks for the excellent tip which I'm sure will be useful if I have further
problems. Reading the newsgroup messages, I discovered "scanpst.exe" and ran
it. My outlook.pst files had many error which the scan corrected. Outlook
seems to be back to normal--I hope it's permanent.
Don