Outlook 2003 Question - Driving Me Nuts!

  • Thread starter Thread starter Dale Howard
  • Start date Start date
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Dale Howard

Friends --

I have a laptop with two hard drives. I have a different operating system
on each drive (Windows 2003 Server on C: and Windows XP Home Edition on D:)
and can boot from either dirive. I have Outlook 2003 installed on each
drive. I want to use only the Outlook.pst file on my C: drive, which is the
drive containing all of my data, and want to be able to automatically access
that file when I am booted from either drive.

To set this up, I did the following while booted on my D: drive:

1. Click File - Data File Management...
2. In the Outlook Data Files dialog box, click Add...
3. Select Office Outlook Personal Folders file (.pst)
4. Navigate to the C: drive and select the Outlook.pst file located there,
and then click OK
5. Click Close to close the Outlook Data Files dialog box
6. Close and reopen Outlook 2003
7. Click Tools - E-mail Accounts...
8. Select View or Change Existing E-Mail Accounts and click Next
9. Select the .pst file on the C: drive and click Finish
10. Click File - Data File Management...
11. In the Outlook Data Files dialog box, select the data file on the D:
drive and click Remove
12. Click Yes to confirm the removal
13. Click Close to close the Outlook Data Files dialog box

Now, here's my big problem. When I boot off the D: drive and launch
Outlook, I am able to see everything from the .pst file on my C: drive. I
can send and receive messages, set appointments on the calendar, and see all
of my e-mail addresses in the Contacts folder. However, when I am in the
Inbox and click the New button to create a new e-mail message, and then
click the To: button, I cannot see any e-mail addresses in the Select Names
dialog box. I have tried clicking the "Show Names from the" drop-down list
and clicking both Contacts and Outlook Address Book, but neither choice
yields any names and e-mail addresses.

So, can you give me a clue as to what I am doing wrong? It is frustrating
to boot from the C: drive and not have those addresses. Thanks for any help
you can offer.

--
Dale A. Howard
Enterprise Project Trainer/Consultant
http://www.msprojectexperts.com
"We wrote the book on Project Server"

PS -- I answer questions every day on the Microsoft Project newsgroups, so I
already know how valuable your help will be! Thanks!
 
This is a common occurrence when moving things around -- the association
between the Contacts folder and the Outlook Address Book gets broken. To
fix it from Outlook on the D drive, go to Tools | E-mail accounts, select
"View or change existing directories or address books", and click OK. If
you don't see the OAB in the Directories and Address Books list, click the
Back button, then select "Add a new directory or address book", then
"Additional Address Books", and add the OAB. Then keep clicking Back until
you get back to the first dialog box, and go back to the Directories and
Address Books list as you did earlier.

Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


In
 
Jocelyn --

Your directions worked perfectly! Thank you very much for your help. You
have saved me a lot of time and frustration. If you ever have Microsoft
Project questions, come to one of our newsgroups and I will be happy to help
you personally!

--
Dale A. Howard
Enterprise Project Trainer/Consultant
http://www.msprojectexperts.com
"We wrote the book on Project Server"
 
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