Outlook 2003 Problem

  • Thread starter Thread starter Jake
  • Start date Start date
J

Jake

I am using Outlook 2003 and sometimes when I click the icon to open the
program it opens up, but then a second later closes down. Even the little
icon in the system tray disappears. It doesn't happen each time I open the
program but it is happening rather frequently. Does anyone know what's
happening here?

Thanks,

Jake
 
Is there anything logged to the Event Viewer at the moment Outlook closes on
it's own?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3
 
No. I cant see anything in there at the moment.

Dont know whats happpening....It will be opening fine a good lot of times
then it will suddenly decide to close as it opens.


Roady said:
Is there anything logged to the Event Viewer at the moment Outlook closes on
it's own?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----
Jake said:
I am using Outlook 2003 and sometimes when I click the icon to open the
program it opens up, but then a second later closes down. Even the
little
icon in the system tray disappears. It doesn't happen each time I open
the
program but it is happening rather frequently. Does anyone know what's
happening here?

Thanks,

Jake
 
1.. Try running scanpst.exe on your Personal Folder. By default
scanpst.exe can be found here;
C:\Program Files\Common Files\System\MSMAPI\<locale ID>

2.. Try renaming outcmd.dat to .old and restart Outlook. All the Toolbars
will reset then. This is quite a common problem with Outlook . The default
location for this file is:
C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook

3.. Try recreating the profile in Control Panel-> Mail-> button Show
Profiles...

4.. Try running Outlook with the /safe switch from your Start-> Run
window. The command line should look like this (check your path to
Outlook.exe);
"C:\Program Files\Microsoft Office\Office11\Outlook.exe" /safe
When this works run Help-> Detect and Repair

5.. Start in safe mode again and disable individual add-ons in Tools->
Options-> tab Other-> button Advanced E-mail Options...-> button Add-In
Manager.../COM Add-ins...
--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----
Jake said:
No. I cant see anything in there at the moment.

Dont know whats happpening....It will be opening fine a good lot of times
then it will suddenly decide to close as it opens.


in
message news:[email protected]...
Is there anything logged to the Event Viewer at the moment Outlook closes on
it's own?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----
Jake said:
I am using Outlook 2003 and sometimes when I click the icon to open the
program it opens up, but then a second later closes down. Even the
little
icon in the system tray disappears. It doesn't happen each time I open
the
program but it is happening rather frequently. Does anyone know what's
happening here?

Thanks,

Jake
 
I tried the first option on your list and it said it found an error in this
file. I selected the option to repair it. I am crossing my fingers it won't
happen again :-p I also disabled my add ins. If it happens again I will
try some of the other steps. Thanks for your help. Very much appreciated.
:-)

Jake.



Roady said:
1.. Try running scanpst.exe on your Personal Folder. By default
scanpst.exe can be found here;
C:\Program Files\Common Files\System\MSMAPI\<locale ID>

2.. Try renaming outcmd.dat to .old and restart Outlook. All the Toolbars
will reset then. This is quite a common problem with Outlook . The default
location for this file is:
C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook

3.. Try recreating the profile in Control Panel-> Mail-> button Show
Profiles...

4.. Try running Outlook with the /safe switch from your Start-> Run
window. The command line should look like this (check your path to
Outlook.exe);
"C:\Program Files\Microsoft Office\Office11\Outlook.exe" /safe
When this works run Help-> Detect and Repair

5.. Start in safe mode again and disable individual add-ons in Tools->
Options-> tab Other-> button Advanced E-mail Options...-> button Add-In
Manager.../COM Add-ins...
--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----
Jake said:
No. I cant see anything in there at the moment.

Dont know whats happpening....It will be opening fine a good lot of times
then it will suddenly decide to close as it opens.


in
message news:[email protected]...
Is there anything logged to the Event Viewer at the moment Outlook
closes
on
it's own?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----
I am using Outlook 2003 and sometimes when I click the icon to open the
program it opens up, but then a second later closes down. Even the
little
icon in the system tray disappears. It doesn't happen each time I open
the
program but it is happening rather frequently. Does anyone know what's
happening here?

Thanks,

Jake
 
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