M
Marcus
Hi,
When I our user double clicks on a MS Outlook email it doesn't open & then
it ends up as 'Not Responding' up the top.
We've tried resetting his profile & also reinstalling MS Office as well
including uninstalling it then re-installing it.
The only thing I haven't done is to see if Nortons Anti-virus is causing any
conflicts but I don't think our user has any other 3rd party software being
used with his MS Outlook email.
It happens on emails with attachments of 4mb-20mb that I've tried opening.
Smaller emails in kb size open ok.
Any ideas anyone?
Thanks, Marcus
When I our user double clicks on a MS Outlook email it doesn't open & then
it ends up as 'Not Responding' up the top.
We've tried resetting his profile & also reinstalling MS Office as well
including uninstalling it then re-installing it.
The only thing I haven't done is to see if Nortons Anti-virus is causing any
conflicts but I don't think our user has any other 3rd party software being
used with his MS Outlook email.
It happens on emails with attachments of 4mb-20mb that I've tried opening.
Smaller emails in kb size open ok.
Any ideas anyone?
Thanks, Marcus