Outlook 2003 - News Command Missing

  • Thread starter Thread starter Sophie
  • Start date Start date
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Sophie

Hi, I'd be grateful for some assistance.
I just upgraded to Office 2003 and everything seemed fine. I had placed an
icon on the toolbar in Outlook 2002 for the Newsreader and it seemed OK on
the initial inspection of Outlook 2003.

Next time I opened Outlook 2003, the icon displayed the contents of a folder
on C drive instead of the newsreader. I'm aware that Outlook uses OE's
newsreader etc and I'm currently using an old shortcut I'd created to be
able to open the newsreader, but I'd like to be able to restore the icon
and/ or the command on the Go menu. I followed the instruction in the Help
file for adding News to the Go Menu, but it doesn't appear in the available
commands?
I've also tried a Detect and Repair. I guess that means I'm stuck with my
shortcut, but if anyone has another idea, I'd appreciate it.

Thanks
 
Try the following -- it seems to work for many:

To get the News command back, go back to the Programs tab in Control Panel |
Internet Options and change the default newsreader to Outlook Express. If
OE prompts you to make it your default newsreader the next time you launch
it, click the "Don't ask me again" box and then click the No button.

You may need to reset the Menu Bar and/or restart Outlook and/or reboot your
machine in order to complete the process. Not everyone is reporting success
with this method, but try it and see what happens. If all else fails, you
can always create a desktop shortcut to Outlook Express and include the
/newsonly switch -- that gives you the same result as accessing the
newsreader via the News command in Outlook.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
Jocelyn,
In your answer below you say click the NO button and this works fine, at
least for me after I spent a lot of time trying to follow the Help which
does not tell you anything about the Control Panel steps.
My question is.... What is supposed to happen if one clicks YES ?
Where should it lead and why does it lead to an obscure folder that means
nothing to the average user??
 
Well, that's not an easy one to answer. It would seem it should not cause
any problems if you answer "Yes" when OE asks if you want to make it the
default newsreader, since you already did that in Control Panel. But for
whatever reason, it doesn't. Microsoft is aware of this issue, but we have
no word on when it might be fixed. Similarly, I have no idea why clicking
the button takes one to an obscure folder.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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