Outlook 2003 lost contact list

  • Thread starter Thread starter Robert Gillard
  • Start date Start date
R

Robert Gillard

I had to back up my C drive and then do a clean install. All went well, and
I then copied back my "old" emails again all seemed well.
However when I try to send an email I get a message saying " The contacts
folder associated with this address could not be opened". Any suggestions
where ~I may have lost my address book ??

Bob
 
How did you "copy" your Outlook data back? Most likely what you did
disrupted the connection between the Outlook Address Book and the source
Contacts Folder.
 
I think you are right, when I tried to re activate some email rules, the
originals were still there but listed as "machine(1)"., but would not work.
I tried resetting them but again got the " The contacts folder associated
with this address could not be opened".
Also if I try to start again and set up a new address book, when I add a
name it says already in contact list / addrees book.
So how do I resolve. (I used Drive Image to create the back up on dvd, so IO
can restore a folder or file as required.)

Bob
Russ Valentine said:
How did you "copy" your Outlook data back? Most likely what you did
disrupted the connection between the Outlook Address Book and the source
Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
Robert Gillard said:
I had to back up my C drive and then do a clean install. All went well, and
I then copied back my "old" emails again all seemed well.
However when I try to send an email I get a message saying " The contacts
folder associated with this address could not be opened". Any suggestions
where ~I may have lost my address book ??

Bob
Click to expand...
Click to expand...
 
I would start by answering my original question so some one can help you.
--
Russ Valentine
[MVP-Outlook]
Russ Valentine said:
How did you "copy" your Outlook data back? Most likely what you did
disrupted the connection between the Outlook Address Book and the source
Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
Robert Gillard said:
I had to back up my C drive and then do a clean install. All went well,
and
I then copied back my "old" emails again all seemed well.
However when I try to send an email I get a message saying " The contacts
folder associated with this address could not be opened". Any suggestions
where ~I may have lost my address book ??

Bob
Click to expand...
Click to expand...
 
I used the restore feature and placed it back where it was originally.

Bob
Russ Valentine said:
I would start by answering my original question so some one can help you.
--
Russ Valentine
[MVP-Outlook]
Russ Valentine said:
How did you "copy" your Outlook data back? Most likely what you did
disrupted the connection between the Outlook Address Book and the source
Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
Robert Gillard said:
I had to back up my C drive and then do a clean install. All went well,
and
I then copied back my "old" emails again all seemed well.
However when I try to send an email I get a message saying " The contacts
folder associated with this address could not be opened". Any suggestions
where ~I may have lost my address book ??

Bob
Click to expand...
Click to expand...
Click to expand...
 
What "restore" feature? You are not talking about an Outlook feature here.
Did you reinstall your software and then try to overwrite your data file?
--
Russ Valentine
[MVP-Outlook]
Robert Gillard said:
I used the restore feature and placed it back where it was originally.

Bob
Russ Valentine said:
I would start by answering my original question so some one can help you.
--
Russ Valentine
[MVP-Outlook]
Russ Valentine said:
How did you "copy" your Outlook data back? Most likely what you did
disrupted the connection between the Outlook Address Book and the
source
Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
I had to back up my C drive and then do a clean install. All went well,
and
I then copied back my "old" emails again all seemed well.
However when I try to send an email I get a message saying " The contacts
folder associated with this address could not be opened". Any suggestions
where ~I may have lost my address book ??

Bob
Click to expand...
Click to expand...
Click to expand...
 
Yes, thats right. I used the windows backup program to copy the "C" drive
onto a dvd. Then overwrote the "C" drive by reinstalling all of my software.
I then used the restore featuure of the windows back up program to restore
all of my emails, favourites and my address book. I did not overwrite the
"new" files with the restore, but renamed the programs as "old" and restored
the original files by the side of them.
I have had no problems with being able to read the old emails etc or use the
favourites, the olnly problem seems to be with the address book. As I can
neither create a new one or access the old one!!
What is the best way to reestablish the connection between the Outlook
Address Book and the source Contacts Folder.



Bob

Russ Valentine said:
What "restore" feature? You are not talking about an Outlook feature here.
Did you reinstall your software and then try to overwrite your data file?
--
Russ Valentine
[MVP-Outlook]
Robert Gillard said:
I used the restore feature and placed it back where it was originally.

Bob
Russ Valentine said:
I would start by answering my original question so some one can help you.
--
Russ Valentine
[MVP-Outlook]
How did you "copy" your Outlook data back? Most likely what you did
disrupted the connection between the Outlook Address Book and the
source
Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
I had to back up my C drive and then do a clean install. All went well,
and
I then copied back my "old" emails again all seemed well.
However when I try to send an email I get a message saying " The contacts
folder associated with this address could not be opened". Any suggestions
where ~I may have lost my address book ??

Bob
Click to expand...
Click to expand...
Click to expand...
 
You can't do that. You must expressly configure Outlook to use a different
data file. Renaming the old file and just plopping in another one will
corrupt connections to the data file.
Remove and re-add the Outlook Address Book to reset it. You may find other
connections (like rules) will need to be reset.
--
Russ Valentine
[MVP-Outlook]
Robert Gillard said:
Yes, thats right. I used the windows backup program to copy the "C" drive
onto a dvd. Then overwrote the "C" drive by reinstalling all of my
software.
I then used the restore featuure of the windows back up program to restore
all of my emails, favourites and my address book. I did not overwrite the
"new" files with the restore, but renamed the programs as "old" and
restored
the original files by the side of them.
I have had no problems with being able to read the old emails etc or use
the
favourites, the olnly problem seems to be with the address book. As I can
neither create a new one or access the old one!!
What is the best way to reestablish the connection between the Outlook
Address Book and the source Contacts Folder.



Bob

Russ Valentine said:
What "restore" feature? You are not talking about an Outlook feature
here.
Did you reinstall your software and then try to overwrite your data file?
--
Russ Valentine
[MVP-Outlook]
Robert Gillard said:
I used the restore feature and placed it back where it was originally.

Bob
I would start by answering my original question so some one can help you.
--
Russ Valentine
[MVP-Outlook]
How did you "copy" your Outlook data back? Most likely what you did
disrupted the connection between the Outlook Address Book and the
source
Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
I had to back up my C drive and then do a clean install. All went well,
and
I then copied back my "old" emails again all seemed well.
However when I try to send an email I get a message saying " The
contacts
folder associated with this address could not be opened". Any
suggestions
where ~I may have lost my address book ??

Bob
Click to expand...
Click to expand...
Click to expand...
 
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