Outlook 2003 Junk Email filter not working

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Guest

Outlook 2003 SP2, all updates
WinXP Pro SP2, all updates
1GB RAM

I've been having some significant issues with spam on one, and only one, of
my email addresses for a user. All other users with the same configuration
work fine. We also use Exchange Server 2003 SP2 and Win2K3 SBS SP1 (not SR2).
Are there any services on WinXP Pro SP2 that are related to Outlook 2003?
Are there any system configuration services or Startup programs that need to
be set to 'running' (not stopped)? [msconfig areas?]

I'm done a web search on Outlook spam not working and thus far nothing that
has been suggested, including http://www.outlook-tips.net/howto/fix_junk.htm,
has worked.
I'm open to ANY suggestions or ideas as this has me baffled!
TIA
 
Sorry for the delay....
I checked and the profile HAD this turned ON. I turned it off and brought
down Outlook and brought it back up. No change. So, I rebooted. No change.
Now what?
TIA!

neo said:
Does the email profile have cached mode turned on?

Tom said:
Outlook 2003 SP2, all updates
WinXP Pro SP2, all updates
1GB RAM

I've been having some significant issues with spam on one, and only one,
of
my email addresses for a user. All other users with the same
configuration
work fine. We also use Exchange Server 2003 SP2 and Win2K3 SBS SP1 (not
SR2).
Are there any services on WinXP Pro SP2 that are related to Outlook 2003?
Are there any system configuration services or Startup programs that need
to
be set to 'running' (not stopped)? [msconfig areas?]

I'm done a web search on Outlook spam not working and thus far nothing
that
has been suggested, including
http://www.outlook-tips.net/howto/fix_junk.htm,
has worked.
I'm open to ANY suggestions or ideas as this has me baffled!
TIA
Click to expand...
Click to expand...
 
Cached mode definitely needs to be on for Outlook 2003/7's junk email engine
to work. When you say it doesn't work, you mean that nothing gets moved to
the folder even though filtering is set to high and all that jazz?

For server side filtering, can you have the user logon to Exchange 2003's
OWA and go to the options section. Scroll down to the privacy and junk
email settings and make sure junk filtering is turned on.

Tom said:
Sorry for the delay....
I checked and the profile HAD this turned ON. I turned it off and brought
down Outlook and brought it back up. No change. So, I rebooted. No
change.
Now what?
TIA!

neo said:
Does the email profile have cached mode turned on?

Tom said:
Outlook 2003 SP2, all updates
WinXP Pro SP2, all updates
1GB RAM

I've been having some significant issues with spam on one, and only
one,
of
my email addresses for a user. All other users with the same
configuration
work fine. We also use Exchange Server 2003 SP2 and Win2K3 SBS SP1
(not
SR2).
Are there any services on WinXP Pro SP2 that are related to Outlook
2003?
Are there any system configuration services or Startup programs that
need
to
be set to 'running' (not stopped)? [msconfig areas?]

I'm done a web search on Outlook spam not working and thus far nothing
that
has been suggested, including
http://www.outlook-tips.net/howto/fix_junk.htm,
has worked.
I'm open to ANY suggestions or ideas as this has me baffled!
TIA
Click to expand...
Click to expand...
Click to expand...
 
Thanks for the response!
Again, FYI: Outlook 2003 SP2 and Exchange Server 2003 SP2; Windows 2003 SBS
SP 1 (not SR2)

Outlook 2003 setup:
Cached Exchange mode is checked

Outlook Web Access setup:
Under Options, I have the Filter Junk Email checkbox checked.

Yes, NOTHING gets filtered. Since the initial posting and attempting to
look at some things, I've noticed that my own email filtering works properly
does NOT show the email messages downloaded to the Outlook 2003 Inbox email
when I log into OWA. [That is, once the message is downloaded to Outlook
2003, I can't see it in OWA.]
However, the user who's filtering doesn't work can still see ALL Inbox email
from Outlook or OWA.

How do I check this? Is this related?
TIA!!!!! :-)

neo said:
Cached mode definitely needs to be on for Outlook 2003/7's junk email engine
to work. When you say it doesn't work, you mean that nothing gets moved to
the folder even though filtering is set to high and all that jazz?

For server side filtering, can you have the user logon to Exchange 2003's
OWA and go to the options section. Scroll down to the privacy and junk
email settings and make sure junk filtering is turned on.

Tom said:
Sorry for the delay....
I checked and the profile HAD this turned ON. I turned it off and brought
down Outlook and brought it back up. No change. So, I rebooted. No
change.
Now what?
TIA!

neo said:
Does the email profile have cached mode turned on?

Outlook 2003 SP2, all updates
WinXP Pro SP2, all updates
1GB RAM

I've been having some significant issues with spam on one, and only
one,
of
my email addresses for a user. All other users with the same
configuration
work fine. We also use Exchange Server 2003 SP2 and Win2K3 SBS SP1
(not
SR2).
Are there any services on WinXP Pro SP2 that are related to Outlook
2003?
Are there any system configuration services or Startup programs that
need
to
be set to 'running' (not stopped)? [msconfig areas?]

I'm done a web search on Outlook spam not working and thus far nothing
that
has been suggested, including
http://www.outlook-tips.net/howto/fix_junk.htm,
has worked.
I'm open to ANY suggestions or ideas as this has me baffled!
TIA
Click to expand...
Click to expand...
Click to expand...
 
What you are describing here is the difference of having mail delivered to a
personal folders file vs exchange mailbox. If paying for Exchange, ideal
place of delivery is exchange mailbox.

Out of curiosity, do you use SBS's POP3 connector to get mail into Exchange?
(In which case, Exchange's IMF doesn't work at all.)


Tom said:
Thanks for the response!
Again, FYI: Outlook 2003 SP2 and Exchange Server 2003 SP2; Windows 2003
SBS
SP 1 (not SR2)

Outlook 2003 setup:
Cached Exchange mode is checked

Outlook Web Access setup:
Under Options, I have the Filter Junk Email checkbox checked.

Yes, NOTHING gets filtered. Since the initial posting and attempting to
look at some things, I've noticed that my own email filtering works
properly
does NOT show the email messages downloaded to the Outlook 2003 Inbox
email
when I log into OWA. [That is, once the message is downloaded to Outlook
2003, I can't see it in OWA.]
However, the user who's filtering doesn't work can still see ALL Inbox
email
from Outlook or OWA.

How do I check this? Is this related?
TIA!!!!! :-)

neo said:
Cached mode definitely needs to be on for Outlook 2003/7's junk email
engine
to work. When you say it doesn't work, you mean that nothing gets moved
to
the folder even though filtering is set to high and all that jazz?

For server side filtering, can you have the user logon to Exchange 2003's
OWA and go to the options section. Scroll down to the privacy and junk
email settings and make sure junk filtering is turned on.

Tom said:
Sorry for the delay....
I checked and the profile HAD this turned ON. I turned it off and
brought
down Outlook and brought it back up. No change. So, I rebooted. No
change.
Now what?
TIA!

:

Does the email profile have cached mode turned on?

Outlook 2003 SP2, all updates
WinXP Pro SP2, all updates
1GB RAM

I've been having some significant issues with spam on one, and only
one,
of
my email addresses for a user. All other users with the same
configuration
work fine. We also use Exchange Server 2003 SP2 and Win2K3 SBS SP1
(not
SR2).
Are there any services on WinXP Pro SP2 that are related to Outlook
2003?
Are there any system configuration services or Startup programs that
need
to
be set to 'running' (not stopped)? [msconfig areas?]

I'm done a web search on Outlook spam not working and thus far
nothing
that
has been suggested, including
http://www.outlook-tips.net/howto/fix_junk.htm,
has worked.
I'm open to ANY suggestions or ideas as this has me baffled!
TIA
Click to expand...
Click to expand...
Click to expand...
 
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