D
Dan Tarullo
I've had this problem with my laptop, when you close Outlook 2003 the
tray icon hangs and you have to kill the process before you can open
it again or shutdown your machine.
I have looked everywhere for the solution but have come up with no
answers, but I do have a workaraound and have found the culprit. Most
users have said that there is a problem with WinFax Pro, which solves
their problem, but I don't have that program.
This is the workaraound...The problem is trying to load extensions (or
add-ins). Unfortunately, if you uncheck all the add-ins, it still
hangs on exit.
Tools, Options, Other, Advanced Options, Add-In manager.
The only solution is to run outlook with the /noextensions switch.
For some reason when you uncheck all the add-ins it is still trying to
do something with the add-ins, not sure what, though. But when you
use the /noextensions switch it forces outlook to bypass it completely
and then will shutdown properly.
The only problem with that is you really do want to have add-ins
involved, like McAfee, deleted items recovery, etc.
I installed Outlook 2003 on about 5 machines and only had a problem
with one of them. This machine had a ton of stuff loaded, like McAfee
ePO client, SQL server client, Exchange System manager. Who knows
what is causing the problem, but I know Microsoft won't admit there is
a problem.
tray icon hangs and you have to kill the process before you can open
it again or shutdown your machine.
I have looked everywhere for the solution but have come up with no
answers, but I do have a workaraound and have found the culprit. Most
users have said that there is a problem with WinFax Pro, which solves
their problem, but I don't have that program.
This is the workaraound...The problem is trying to load extensions (or
add-ins). Unfortunately, if you uncheck all the add-ins, it still
hangs on exit.
Tools, Options, Other, Advanced Options, Add-In manager.
The only solution is to run outlook with the /noextensions switch.
For some reason when you uncheck all the add-ins it is still trying to
do something with the add-ins, not sure what, though. But when you
use the /noextensions switch it forces outlook to bypass it completely
and then will shutdown properly.
The only problem with that is you really do want to have add-ins
involved, like McAfee, deleted items recovery, etc.
I installed Outlook 2003 on about 5 machines and only had a problem
with one of them. This machine had a ton of stuff loaded, like McAfee
ePO client, SQL server client, Exchange System manager. Who knows
what is causing the problem, but I know Microsoft won't admit there is
a problem.