Outlook 2003 frequently says no folders avaiable...

  • Thread starter Thread starter Hotkey
  • Start date Start date
H

Hotkey

After I've had the ap running for a while, in the mail window I'll get a
message regarding the unavailability of folders and can't display any
messages. All email is gone (from view) etc. If I shutdown/restart,
everything returns to normal, for a while.

My pst corrupt or too big? Or???

Thanks.
 
Might want to include some information with your post if you are asking for
help in a newsgroup.
 
Hotkey said:
After I've had the ap running for a while, in the mail window I'll get a
message regarding the unavailability of folders and can't display any
messages. All email is gone (from view) etc. If I shutdown/restart,
everything returns to normal, for a while.

My pst corrupt or too big? Or???
Click to expand...

What's the PST size now? File system type (NTFS/FAT32)?
 
files size 125606kb
fat 32

Russ Valentine said:
Might want to include some information with your post if you are asking
for help in a newsgroup.
--
Russ Valentine
[MVP-Outlook]
Hotkey said:
After I've had the ap running for a while, in the mail window I'll get a
message regarding the unavailability of folders and can't display any
messages. All email is gone (from view) etc. If I shutdown/restart,
everything returns to normal, for a while.

My pst corrupt or too big? Or???

Thanks.
Click to expand...
Click to expand...
 
Size looks ok (under 2GB). Sounds like a corrupt PST or bad HD. Make a
backup copy of the PST then use Scanpst.exe to repair the file.

Hotkey said:
files size 125606kb
fat 32

Russ Valentine said:
Might want to include some information with your post if you are asking
for help in a newsgroup.
--
Russ Valentine
[MVP-Outlook]
Hotkey said:
After I've had the ap running for a while, in the mail window I'll get a
message regarding the unavailability of folders and can't display any
messages. All email is gone (from view) etc. If I shutdown/restart,
everything returns to normal, for a while.

My pst corrupt or too big? Or???

Thanks.
Click to expand...
Click to expand...
Click to expand...
 
No. By information I meant useful information. This is a newsgroup. We are
not mind readers. At a minimum in a newsgroup your post should have
included:
1. Whether Outlook ever worked correctly.
2. If so, what steps were taken before it stopped working
3. Mail account types
4. Information store
5. Precise error message
Here are some suggestions on how to use newsgroups:
http://support.microsoft.com/?id=555375

--
Russ Valentine
[MVP-Outlook]
Hotkey said:
files size 125606kb
fat 32

Russ Valentine said:
Might want to include some information with your post if you are asking
for help in a newsgroup.
--
Russ Valentine
[MVP-Outlook]
Hotkey said:
After I've had the ap running for a while, in the mail window I'll get a
message regarding the unavailability of folders and can't display any
messages. All email is gone (from view) etc. If I shutdown/restart,
everything returns to normal, for a while.

My pst corrupt or too big? Or???

Thanks.
Click to expand...
Click to expand...
Click to expand...
 
Thanks for YOUR help John.

John said:
Size looks ok (under 2GB). Sounds like a corrupt PST or bad HD. Make a
backup copy of the PST then use Scanpst.exe to repair the file.

Hotkey said:
files size 125606kb
fat 32

Russ Valentine said:
Might want to include some information with your post if you are asking
for help in a newsgroup.
--
Russ Valentine
[MVP-Outlook]
After I've had the ap running for a while, in the mail window I'll get
a message regarding the unavailability of folders and can't display any
messages. All email is gone (from view) etc. If I shutdown/restart,
everything returns to normal, for a while.

My pst corrupt or too big? Or???

Thanks.
Click to expand...
Click to expand...
Click to expand...
 
1 - Worked correctly
2 - No steps taken before the problem but it seems to occur after pc idle
for some time
3 - 2 pop accounts
4 - What is information store?
5 - Precise error message right now is in the viewing pane. It reads "This
item cannot be displayed in reading pane. Open to read the contents. When
I open I get another error message of "Can't open this item. Another
application closed unexpectedly while using your Personal Folders, etc.
Won't be available until you close and reopen"

I've run scanpst.exe but problem still appears.

Russ Valentine said:
No. By information I meant useful information. This is a newsgroup. We are
not mind readers. At a minimum in a newsgroup your post should have
included:
1. Whether Outlook ever worked correctly.
2. If so, what steps were taken before it stopped working
3. Mail account types
4. Information store
5. Precise error message
Here are some suggestions on how to use newsgroups:
http://support.microsoft.com/?id=555375

--
Russ Valentine
[MVP-Outlook]
Hotkey said:
files size 125606kb
fat 32

Russ Valentine said:
Might want to include some information with your post if you are asking
for help in a newsgroup.
--
Russ Valentine
[MVP-Outlook]
After I've had the ap running for a while, in the mail window I'll get
a message regarding the unavailability of folders and can't display any
messages. All email is gone (from view) etc. If I shutdown/restart,
everything returns to normal, for a while.

My pst corrupt or too big? Or???

Thanks.
Click to expand...
Click to expand...
Click to expand...
 
The error message tells you that you have some other application or add-in
running that accesses your Outlook data file. Only you would know what that
could be. Make sure you have nothing else running that accesses Outlook,
like email scanning for example.

--
Russ Valentine
[MVP-Outlook]
Hotkey said:
1 - Worked correctly
2 - No steps taken before the problem but it seems to occur after pc idle
for some time
3 - 2 pop accounts
4 - What is information store?
5 - Precise error message right now is in the viewing pane. It reads
"This item cannot be displayed in reading pane. Open to read the
contents. When I open I get another error message of "Can't open this
item. Another application closed unexpectedly while using your Personal
Folders, etc. Won't be available until you close and reopen"

I've run scanpst.exe but problem still appears.

Russ Valentine said:
No. By information I meant useful information. This is a newsgroup. We
are not mind readers. At a minimum in a newsgroup your post should have
included:
1. Whether Outlook ever worked correctly.
2. If so, what steps were taken before it stopped working
3. Mail account types
4. Information store
5. Precise error message
Here are some suggestions on how to use newsgroups:
http://support.microsoft.com/?id=555375

--
Russ Valentine
[MVP-Outlook]
Hotkey said:
files size 125606kb
fat 32

Might want to include some information with your post if you are asking
for help in a newsgroup.
--
Russ Valentine
[MVP-Outlook]
After I've had the ap running for a while, in the mail window I'll get
a message regarding the unavailability of folders and can't display
any messages. All email is gone (from view) etc. If I
shutdown/restart, everything returns to normal, for a while.

My pst corrupt or too big? Or???

Thanks.
Click to expand...
Click to expand...
Click to expand...
 
What if I do have another ap "using" Outlook? Like a 3rd party add-on RSS
popper that never caused a problem in the past. Or the Verizon Wireless
Sync ap that has not caused problems in the past. What would cause the
recent change?

Russ Valentine said:
The error message tells you that you have some other application or add-in
running that accesses your Outlook data file. Only you would know what
that could be. Make sure you have nothing else running that accesses
Outlook, like email scanning for example.

--
Russ Valentine
[MVP-Outlook]
Hotkey said:
1 - Worked correctly
2 - No steps taken before the problem but it seems to occur after pc idle
for some time
3 - 2 pop accounts
4 - What is information store?
5 - Precise error message right now is in the viewing pane. It reads
"This item cannot be displayed in reading pane. Open to read the
contents. When I open I get another error message of "Can't open this
item. Another application closed unexpectedly while using your Personal
Folders, etc. Won't be available until you close and reopen"

I've run scanpst.exe but problem still appears.

Russ Valentine said:
No. By information I meant useful information. This is a newsgroup. We
are not mind readers. At a minimum in a newsgroup your post should have
included:
1. Whether Outlook ever worked correctly.
2. If so, what steps were taken before it stopped working
3. Mail account types
4. Information store
5. Precise error message
Here are some suggestions on how to use newsgroups:
http://support.microsoft.com/?id=555375

--
Russ Valentine
[MVP-Outlook]
files size 125606kb
fat 32

Might want to include some information with your post if you are
asking for help in a newsgroup.
--
Russ Valentine
[MVP-Outlook]
After I've had the ap running for a while, in the mail window I'll
get a message regarding the unavailability of folders and can't
display any messages. All email is gone (from view) etc. If I
shutdown/restart, everything returns to normal, for a while.

My pst corrupt or too big? Or???

Thanks.
Click to expand...
Click to expand...
Click to expand...
 
Anything that accesses Outlook and its data file programmatically can cause
errors in the file, or disrupt the connection between the profile and the
file. That's what the error message is telling you is happening. I've never
seen this error message before.
--
Russ Valentine
[MVP-Outlook]
Hotkey said:
What if I do have another ap "using" Outlook? Like a 3rd party add-on RSS
popper that never caused a problem in the past. Or the Verizon Wireless
Sync ap that has not caused problems in the past. What would cause the
recent change?

Russ Valentine said:
The error message tells you that you have some other application or
add-in running that accesses your Outlook data file. Only you would know
what that could be. Make sure you have nothing else running that accesses
Outlook, like email scanning for example.

--
Russ Valentine
[MVP-Outlook]
Hotkey said:
1 - Worked correctly
2 - No steps taken before the problem but it seems to occur after pc
idle for some time
3 - 2 pop accounts
4 - What is information store?
5 - Precise error message right now is in the viewing pane. It reads
"This item cannot be displayed in reading pane. Open to read the
contents. When I open I get another error message of "Can't open this
item. Another application closed unexpectedly while using your Personal
Folders, etc. Won't be available until you close and reopen"

I've run scanpst.exe but problem still appears.

No. By information I meant useful information. This is a newsgroup. We
are not mind readers. At a minimum in a newsgroup your post should have
included:
1. Whether Outlook ever worked correctly.
2. If so, what steps were taken before it stopped working
3. Mail account types
4. Information store
5. Precise error message
Here are some suggestions on how to use newsgroups:
http://support.microsoft.com/?id=555375

--
Russ Valentine
[MVP-Outlook]
files size 125606kb
fat 32

Might want to include some information with your post if you are
asking for help in a newsgroup.
--
Russ Valentine
[MVP-Outlook]
After I've had the ap running for a while, in the mail window I'll
get a message regarding the unavailability of folders and can't
display any messages. All email is gone (from view) etc. If I
shutdown/restart, everything returns to normal, for a while.

My pst corrupt or too big? Or???

Thanks.
Click to expand...
Click to expand...
Click to expand...
 
Boy that's not good Russ - you been here a looooonnnnnnnngggggggg time!

Russ Valentine said:
Anything that accesses Outlook and its data file programmatically can
cause errors in the file, or disrupt the connection between the profile
and the file. That's what the error message is telling you is happening.
I've never seen this error message before.
--
Russ Valentine
[MVP-Outlook]
Hotkey said:
What if I do have another ap "using" Outlook? Like a 3rd party add-on
RSS popper that never caused a problem in the past. Or the Verizon
Wireless Sync ap that has not caused problems in the past. What would
cause the recent change?

Russ Valentine said:
The error message tells you that you have some other application or
add-in running that accesses your Outlook data file. Only you would know
what that could be. Make sure you have nothing else running that
accesses Outlook, like email scanning for example.

--
Russ Valentine
[MVP-Outlook]
1 - Worked correctly
2 - No steps taken before the problem but it seems to occur after pc
idle for some time
3 - 2 pop accounts
4 - What is information store?
5 - Precise error message right now is in the viewing pane. It reads
"This item cannot be displayed in reading pane. Open to read the
contents. When I open I get another error message of "Can't open this
item. Another application closed unexpectedly while using your
Personal Folders, etc. Won't be available until you close and reopen"

I've run scanpst.exe but problem still appears.

No. By information I meant useful information. This is a newsgroup. We
are not mind readers. At a minimum in a newsgroup your post should
have included:
1. Whether Outlook ever worked correctly.
2. If so, what steps were taken before it stopped working
3. Mail account types
4. Information store
5. Precise error message
Here are some suggestions on how to use newsgroups:
http://support.microsoft.com/?id=555375

--
Russ Valentine
[MVP-Outlook]
files size 125606kb
fat 32

Might want to include some information with your post if you are
asking for help in a newsgroup.
--
Russ Valentine
[MVP-Outlook]
After I've had the ap running for a while, in the mail window I'll
get a message regarding the unavailability of folders and can't
display any messages. All email is gone (from view) etc. If I
shutdown/restart, everything returns to normal, for a while.

My pst corrupt or too big? Or???

Thanks.
Click to expand...
Click to expand...
Click to expand...
 
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