Outlook 2003 Freezes!!

[GoldLexus]

I just got Outlook 2003 about 2 weeks ago. There has not been one day that
it has locked up at least 4 or 5 times a day. There is not pattern for the
lock ups. Sometimes it does checking mail, sometimes when I am working with
the Calendar, sometimes when I am just wanting to miniumize it. I have tried
Detect and Repair still have problems. I have uninstalled/reinstalled still
locks up. I had OutlookXP previously, it worked fine, no problems. I am
really frustrated. It is especially frustrating when I have people standing
at my desk waiting for me to pull up the Calendar so I can get them
scheduled than Outlook starts crashing. This is unacceptable. What else can
I do to get this program working?

 

[Guest]

Are you getting any error messages?

Neil

 

[GoldLexus]

No none. I just get the hour glass going forever. Than I ctrl+Alt+Del for
the Task Manager there it says 'Not Responding'.

 

[Guest]

Do you get the windows popup which asks if you want to send a report to
Microsoft? If so, what does it say when view details? If it does not pop
up, do you have that feature turned off (I do not remember how to turn it
on/off)?

Neil

 

[GoldLexus]

Yup I get the popup. Here is what it says
The Main Screen: szAppName:OUTLOOK.EXE szAppVer:11.0.8010.0
szName:hungapp
I Click on the Technical view this is what it says. (USER~1=my name)
C:\Docume~1\USER~1\Temp\WER7662.dir00\OUTLOOK.EXE.mdmp

C:\Docume~1\USER~1\Temp\WER7662.dir00\appcompat.txt

 

[Milly Staples [MVP - Outlook]]

Have you applied the Office 2003 service packs? Have you tried a new mail
profile?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, GoldLexus asked:

| I just got Outlook 2003 about 2 weeks ago. There has not been one day
| that it has locked up at least 4 or 5 times a day. There is not
| pattern for the lock ups. Sometimes it does checking mail, sometimes
| when I am working with the Calendar, sometimes when I am just wanting
| to miniumize it. I have tried Detect and Repair still have problems.
| I have uninstalled/reinstalled still locks up. I had OutlookXP
| previously, it worked fine, no problems. I am really frustrated. It
| is especially frustrating when I have people standing at my desk
| waiting for me to pull up the Calendar so I can get them scheduled
| than Outlook starts crashing. This is unacceptable. What else can I
| do to get this program working?

 

[Neil]

In addition to making sure that you have all files up to date, try the MS
knowledge base with some of the info from the message. Another item to do
is got to control panel/administrative tools/Event viewer/application. The
take the event ID and put it in a search on the knowledge base.

Neil

 

[GoldLexus]

I have MS Office 2003 SP3. I have deleted my email accounts in Outlook
because it would
lock up when checking mail.

"Milly Staples [MVP - Outlook]"

 

[Milly Staples [MVP - Outlook]]

Deleting email accounts is not the same as creating a new mail profile.
Control Panel->Mail Icon->New.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, GoldLexus asked:

| I have MS Office 2003 SP3. I have deleted my email accounts in Outlook
| because it would
| lock up when checking mail.
|
| "Milly Staples [MVP - Outlook]"
| || Have you applied the Office 2003 service packs? Have you tried a
|| new mail profile?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, GoldLexus asked:
||
||| I just got Outlook 2003 about 2 weeks ago. There has not been one
||| day that it has locked up at least 4 or 5 times a day. There is not
||| pattern for the lock ups. Sometimes it does checking mail, sometimes
||| when I am working with the Calendar, sometimes when I am just
||| wanting to miniumize it. I have tried Detect and Repair still have
||| problems. I have uninstalled/reinstalled still locks up. I had
||| OutlookXP previously, it worked fine, no problems. I am really
||| frustrated. It is especially frustrating when I have people
||| standing at my desk waiting for me to pull up the Calendar so I can
||| get them scheduled than Outlook starts crashing. This is
||| unacceptable. What else can I do to get this program working?

 

[GoldLexus]

I didn't delete the mail accounts to make things better. I did it because I
don't want to use Outlook for my email.
Do I still need to create a new mail profile if I don't want to use the
email part. I use Outlook for scheduling/calendar and the address book. I
may use it for email someday but not right now.

"Milly Staples [MVP - Outlook]"

 

[Guest]

If you don't want the email functionality there is no requirement that you
setup an email account.

Neil

I didn't delete the mail accounts to make things better. I did it because I
don't want to use Outlook for my email.
Do I still need to create a new mail profile if I don't want to use the
email part. I use Outlook for scheduling/calendar and the address book. I
may use it for email someday but not right now.

"Milly Staples [MVP - Outlook]"

Deleting email accounts is not the same as creating a new mail profile.
Control Panel->Mail Icon->New.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, GoldLexus asked:

| I have MS Office 2003 SP3. I have deleted my email accounts in Outlook
| because it would
| lock up when checking mail.
|
| "Milly Staples [MVP - Outlook]"
| || Have you applied the Office 2003 service packs? Have you tried a
|| new mail profile?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, GoldLexus asked:
||
||| I just got Outlook 2003 about 2 weeks ago. There has not been one
||| day that it has locked up at least 4 or 5 times a day. There is not
||| pattern for the lock ups. Sometimes it does checking mail, sometimes
||| when I am working with the Calendar, sometimes when I am just
||| wanting to miniumize it. I have tried Detect and Repair still have
||| problems. I have uninstalled/reinstalled still locks up. I had
||| OutlookXP previously, it worked fine, no problems. I am really
||| frustrated. It is especially frustrating when I have people
||| standing at my desk waiting for me to pull up the Calendar so I can
||| get them scheduled than Outlook starts crashing. This is
||| unacceptable. What else can I do to get this program working?