donnamarie said:
task manager says that outlook.exe is using 100 % and will not respond when I
try to delete messages or do anything.
Please help!!!!!!!!!!!!
Disable e-mail scanning in your antivirus program. Sometimes that is
insufficient and you instead have to uninstall the antivirus program and
then do a custom install but NOT select to include e-mail scanning.
Start Outlook in its safe mode ("outlook.exe /safe"). If that works,
you have an add-on that loads in normal mode that causes the problem.
