outlook 2003 - fatal errors

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  • Start date Start date
Thomas said:
can outlook 2003 be uninstalled and reinstalled without loosing email and
mail history?

I asked the question the wrong way.....How can I save the old email? What I
did was
to take the old pst file and rename it, then saved it to mey desktop.
uninstalled 2003 and then reinstalled it. Had to destroy the new outlook.pst
file and replace it with my
file. then it seemed to work ok????
 
That was unnecessary, uninstalling OL doesnt impact on your data files or
profile.

Uninstalling OL is rarely neccessary to cure a problem, and usually doesnt
 
Thomas said:
I asked the question the wrong way.....How can I save the old email?
What I did was
to take the old pst file and rename it, then saved it to mey desktop.
uninstalled 2003 and then reinstalled it. Had to destroy the new
outlook.pst file and replace it with my
file. then it seemed to work ok????

You probably corrupted your mail profile doing it that way. See this:
http://www.howto-outlook.com/howto/backupandrestore.htm
 
You wouldn't have needed to do anything with the old .PST file. The
re-install would have created a new .PST, but wouldn't have touched the old
one. The most you should have had to do was re-connect Outlook to the old
data file. The thing NOT to do is overwrite the .PST created with the
re-install; doing so will probably corrupt your Outlook profile. If in
doubt, create a new profile, start Outlook, and connect it to the old .PST
file using 'File|Open|Outlook Data File'.

http://support.microsoft.com/kb/829918/en-us
How to create a new e-mail profile in Outlook 2007 and in Outlook 2003
http://office.microsoft.com/en-us/outlook/HP052432211033.aspx?pid=CH010045581033
Open a data file
http://office.microsoft.com/en-us/outlook/HA010771141033.aspx?pid=CH010045581033
Reconnect your old Outlook data file

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
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