Outlook 2003 - Event Viewer Error on Startup

  • Thread starter Thread starter Jim Stalder
  • Start date Start date
J

Jim Stalder

I recently installed Office 2003 on top of Office XP (Windows XP platform).
All Office 2003 products seemingly work fine, EXCEPT Outlook 2003.
Basically, it hangs on startup. I've tried uninstalling/reinstalling,
deleting my old mail profile, etc. It even hangs starting up in Outlook
/safe Mode. I noticed in Event Viewer I have to two messages related to
Outlook every time I've tried to start it up:

#1) The MOF file created for the Outlook service could not be loaded. The
error code returned by the MOF Compiler is contained in the Record Data.
Before the performance counters of this service can be collected by WMI the
MOF file will need to be loaded manually. Contact the vendor of this service
for additional information

#2) Hanging application OUTLOOK.EXE, version 11.0.5510.0, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Any ideas on how fix this?

thank you,
Jim Stalder
 
Nope, no add-ins. It's a fairly vanilla install of Windows XP with very few
additional apps, except Norton AV Corporate Edition. I don't think the
problem is Norton, since I'm using another computer with the same setup with
no problems...
thanks,
JrS


Diane Poremsky said:
are you using an outlook addin? Something .NET that integrates with outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)





Jim Stalder said:
I recently installed Office 2003 on top of Office XP (Windows XP platform).
All Office 2003 products seemingly work fine, EXCEPT Outlook 2003.
Basically, it hangs on startup. I've tried uninstalling/reinstalling,
deleting my old mail profile, etc. It even hangs starting up in Outlook
/safe Mode. I noticed in Event Viewer I have to two messages related to
Outlook every time I've tried to start it up:

#1) The MOF file created for the Outlook service could not be loaded. The
error code returned by the MOF Compiler is contained in the Record Data.
Before the performance counters of this service can be collected by WMI
the
MOF file will need to be loaded manually. Contact the vendor of this
service
for additional information

#2) Hanging application OUTLOOK.EXE, version 11.0.5510.0, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Any ideas on how fix this?

thank you,
Jim Stalder
Click to expand...
Click to expand...
 
do both machines scan for viruses as mail arrives? if yes, see you get the
error with scanning disabled.

Did you try reinstalling Norton?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)





Jim Stalder said:
Nope, no add-ins. It's a fairly vanilla install of Windows XP with very
few
additional apps, except Norton AV Corporate Edition. I don't think the
problem is Norton, since I'm using another computer with the same setup
with
no problems...
thanks,
JrS


Diane Poremsky said:
are you using an outlook addin? Something .NET that integrates with outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)





Jim Stalder said:
I recently installed Office 2003 on top of Office XP (Windows XP platform).
All Office 2003 products seemingly work fine, EXCEPT Outlook 2003.
Basically, it hangs on startup. I've tried uninstalling/reinstalling,
deleting my old mail profile, etc. It even hangs starting up in
Outlook
/safe Mode. I noticed in Event Viewer I have to two messages related
to
Outlook every time I've tried to start it up:

#1) The MOF file created for the Outlook service could not be loaded. The
error code returned by the MOF Compiler is contained in the Record
Data.
Before the performance counters of this service can be collected by WMI
the
MOF file will need to be loaded manually. Contact the vendor of this
service
for additional information

#2) Hanging application OUTLOOK.EXE, version 11.0.5510.0, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Any ideas on how fix this?

thank you,
Jim Stalder
Click to expand...
Click to expand...
Click to expand...
 
I completely uninstalled Norton and the same problem occurred....
thanks though,
Jim Stalder


Diane Poremsky said:
do both machines scan for viruses as mail arrives? if yes, see you get the
error with scanning disabled.

Did you try reinstalling Norton?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)





Jim Stalder said:
Nope, no add-ins. It's a fairly vanilla install of Windows XP with very
few
additional apps, except Norton AV Corporate Edition. I don't think the
problem is Norton, since I'm using another computer with the same setup
with
no problems...
thanks,
JrS


Diane Poremsky said:
are you using an outlook addin? Something .NET that integrates with outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)





I recently installed Office 2003 on top of Office XP (Windows XP platform).
All Office 2003 products seemingly work fine, EXCEPT Outlook 2003.
Basically, it hangs on startup. I've tried uninstalling/reinstalling,
deleting my old mail profile, etc. It even hangs starting up in
Outlook
/safe Mode. I noticed in Event Viewer I have to two messages related
to
Outlook every time I've tried to start it up:

#1) The MOF file created for the Outlook service could not be
Click to expand...
loaded.
The
error code returned by the MOF Compiler is contained in the Record
Data.
Before the performance counters of this service can be collected by WMI
the
MOF file will need to be loaded manually. Contact the vendor of this
service
for additional information

#2) Hanging application OUTLOOK.EXE, version 11.0.5510.0, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Any ideas on how fix this?

thank you,
Jim Stalder
Click to expand...
Click to expand...
Click to expand...
 
-----Original Message-----
are you using an outlook addin? Something .NET that integrates with outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com


I recently installed Office 2003 on top of Office XP (Windows XP platform).
All Office 2003 products seemingly work fine, EXCEPT Outlook 2003.
Basically, it hangs on startup. I've tried uninstalling/reinstalling,
deleting my old mail profile, etc. It even hangs starting up in Outlook
/safe Mode. I noticed in Event Viewer I have to two messages related to
Outlook every time I've tried to start it up:

#1) The MOF file created for the Outlook service could not be loaded. The
error code returned by the MOF Compiler is contained in the Record Data.
Before the performance counters of this service can be collected by WMI
the
MOF file will need to be loaded manually. Contact the vendor of this
service
for additional information

#2) Hanging application OUTLOOK.EXE, version 11.0.5510.0, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Any ideas on how fix this?

thank you,
Jim Stalder
Click to expand...


.
Were you ever able to get to the bottom of this. I have
Click to expand...
seen 20+ posts about it and nobody has an answer. Thanks.
 
Back
Top