Outlook 2003 error sending POP mail

  • Thread starter Thread starter Joel
  • Start date Start date
J

Joel

Hello,
Has anyone else experienced a lot of problems with
Outlook 2003 having problems sending attachments over a
couple of hunder KBs? If I try to send a small
attcahment, say 100KB, it goes without problems. The
error I receive is:

"'Sending and Receiving' reported error (0x8004210B):
The operation timed out waiting for a response from the
sending (SMTP) server. If you continue to receive this
message, contact your server administrator or Internet
service provider (ISP)."

I have found something on support.microsoft.com that says
that a post-Sp2 fix should solve my problems, however, my
past experience with trying to get the post sp fixes from
microsft has been frustrating and ended in me not getting
it.

Any help would be appreciated.

Thanks,
Joel
 
Hi Joel,

Do you get the same behavior if you access the account via Outlook Express
or another POP client?

Also the Hotfixes are pretty easy to get. You just call the main Microsoft
number and tell them that
you are looking for a specific hotfix, you will be connected to a Support
Engineer and they send you the
the bits.

Thanks,

Regards,

Harvey Yancey [MSFT]
Exchange Client/Server Infrastructure
(e-mail address removed)

This posting is provided "AS IS" with no warranties, and confers no rights.
 
The post SP-fix you are refering to is for a different version of Office.'
Did you do a clean install of Office 2003 or an upgrade?
In case of an upgrade try recreating (do not copy) your mail profile;
Control panel-> Mail-> button Show Profiles

--
Roady
www.sparnaaij.net
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Also Outlook FAQ, How To's, Downloads and more...
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I did a clean install of Office 2003.

Joel

Roady said:
The post SP-fix you are refering to is for a different version of Office.'
Did you do a clean install of Office 2003 or an upgrade?
In case of an upgrade try recreating (do not copy) your mail profile;
Control panel-> Mail-> button Show Profiles

--
Roady
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...
Questions of the month:
-Color Code Your E-Mail Advanced
-Add Sound To Your E-mail
Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
www.sparnaaij.net
Click to expand...
 
I have the same problem on the 2 or 3 POP accounts I have setup in my
profile. No, I have not tried using Outlook Express as my account worked
fine before switching to Office 2003.

Joel

Harvey Yancey said:
Hi Joel,

Do you get the same behavior if you access the account via Outlook Express
or another POP client?

Also the Hotfixes are pretty easy to get. You just call the main Microsoft
number and tell them that
you are looking for a specific hotfix, you will be connected to a Support
Engineer and they send you the
the bits.

Thanks,

Regards,

Harvey Yancey [MSFT]
Exchange Client/Server Infrastructure
(e-mail address removed)

This posting is provided "AS IS" with no warranties, and confers no rights.

Joel said:
Hello,
Has anyone else experienced a lot of problems with
Outlook 2003 having problems sending attachments over a
couple of hunder KBs? If I try to send a small
attcahment, say 100KB, it goes without problems. The
error I receive is:

"'Sending and Receiving' reported error (0x8004210B):
The operation timed out waiting for a response from the
sending (SMTP) server. If you continue to receive this
message, contact your server administrator or Internet
service provider (ISP)."

I have found something on support.microsoft.com that says
that a post-Sp2 fix should solve my problems, however, my
past experience with trying to get the post sp fixes from
microsft has been frustrating and ended in me not getting
it.

Any help would be appreciated.

Thanks,
Joel
Click to expand...
Click to expand...
 
I'm not sure that the fixes coming up in SP-3 will help this problem -
they're for a different situation. What mail format are you sending in? If
Rich Text or HTML, try sending as Plain Text (the message will be smaller).
If that still doesn't work, could you try sending one of the large
attachments via Outlook Express and see if that works? I'm trying to
determine whether it's Outlook that's having a problem or if it's your ISP's
email server that just stops responding if the message is too large.
 
Hi Jeff,
I think I have found the problem and fixed it. The server timeout setting
was set too low. The default setting is 1 minute, so I adjusted mine to 5
minutes and now it is fine. Obviously this may have to be adjusted even
higher depending on the size of the message a person is sending.

For other persons with this problem, here is the steps to get to the
settings in Outlook 2003 and possibly 2002:

1.. On the Tools menu, click E-mail Accounts.

2.. Select View or change existing e-mail accounts, and then click Next.
3.. Click the e-mail account you want to change, and then click Change.
4.. Click More Settings, and then click the Advanced tab.
5.. Under Server Timeouts, move the slider toward Long.
6.. Click OK, click Next, and then click Finish.
Joel
 
I'm having this same exact issue and seems like all the
Knowledge Base articles deal only when using MS Exchange
Server, not simple, ole POP. Any help on this would be
appreciated.

Walter
 
I'm seeing this error too.

Here's the log:

2004.01.23 16:10:21 <<<< Logging Started (level is LTF_TRACE) >>>>
2004.01.23 16:10:21 pop.pacbell.yahoo.com: Synch operation started (flags = 00000001)
2004.01.23 16:10:21 pop.pacbell.yahoo.com: UploadItems: 0 messages to send
2004.01.23 16:10:21 pop.pacbell.yahoo.com: Synch operation completed
2004.01.23 16:10:21 pop.pacbell.yahoo.com: Synch operation started (flags = 00000030)
2004.01.23 16:10:21 pop.pacbell.yahoo.com: DoPOPDownload(flags = 00000030, max msg = ffffffff): full items
2004.01.23 16:10:21 POP3 (localhost): Begin execution
2004.01.23 16:10:21 POP3 (localhost): ========= Initial blob =========
2004.01.23 16:10:21 POP3 (localhost): ===================================
2004.01.23 16:10:21 California.com: Synch operation started (flags = 00000001)
2004.01.23 16:10:21 POP3 (localhost): Port: 110, Secure: no, SPA: no
2004.01.23 16:10:21 POP3 (localhost): Finding host
2004.01.23 16:10:21 California.com: UploadItems: 1 messages to send
2004.01.23 16:10:21 POP3 (localhost): Connecting to host
2004.01.23 16:10:21 POP3 (localhost): Connected to host
2004.01.23 16:10:21 SMTP (mail.california.com): Begin execution
2004.01.23 16:10:21 California.com: Synch operation started (flags = 00000030)
2004.01.23 16:10:21 SMTP (mail.california.com): Port: 25, Secure: no, SPA: no
2004.01.23 16:10:21 SMTP (mail.california.com): Finding host
2004.01.23 16:10:21 POP3 (localhost): <rx> +OK MSK POP3 Server ready
2004.01.23 16:10:21 POP3 (localhost): Authorizing to server
2004.01.23 16:10:21 POP3 (localhost): [tx] USER (e-mail address removed)
2004.01.23 16:10:21 SMTP (mail.california.com): Connecting to host
2004.01.23 16:10:22 California.com: DoPOPDownload(flags = 00000030, max msg = ffffffff): full items
2004.01.23 16:10:22 POP3 (localhost): <rx> +OK Password required
2004.01.23 16:10:22 POP3 (localhost): [tx] PASS *****
2004.01.23 16:10:22 POP3 (localhost): Begin execution
2004.01.23 16:10:22 POP3 (localhost): <rx> +OK Logged in
2004.01.23 16:10:22 POP3 (localhost): Authorized to host
2004.01.23 16:10:22 POP3 (localhost): Connected to host
2004.01.23 16:10:22 POP3 (localhost): [tx] STAT
2004.01.23 16:10:22 SMTP (mail.california.com): Connected to host
2004.01.23 16:10:22 SMTP (mail.california.com): <rx> 220 california.com ESMTP CommuniGate Pro 4.1.5 is glad to see you!
2004.01.23 16:10:22 SMTP (mail.california.com): [tx] EHLO maxfield
2004.01.23 16:10:22 POP3 (localhost): <rx> +OK 0 0
2004.01.23 16:10:22 POP3 (localhost): ==== Comparing server and local blobs ====
2004.01.23 16:10:22 POP3 (localhost): ==========================================
2004.01.23 16:10:22 SMTP (mail.california.com): <rx> 250-california.com we trust you maxfield
2004.01.23 16:10:22 SMTP (mail.california.com): <rx> 250-HELP
2004.01.23 16:10:22 SMTP (mail.california.com): <rx> 250-PIPELINING
2004.01.23 16:10:22 SMTP (mail.california.com): <rx> 250-ETRN
2004.01.23 16:10:22 SMTP (mail.california.com): <rx> 250-DSN
2004.01.23 16:10:22 SMTP (mail.california.com): <rx> 250-TURN
2004.01.23 16:10:22 SMTP (mail.california.com): <rx> 250-ATRN
2004.01.23 16:10:22 SMTP (mail.california.com): <rx> 250-SIZE 314572800
2004.01.23 16:10:22 SMTP (mail.california.com): <rx> 250-STARTTLS
2004.01.23 16:10:22 SMTP (mail.california.com): <rx> 250-8BITMIME
2004.01.23 16:10:22 SMTP (mail.california.com): <rx> 250 EHLO
2004.01.23 16:10:22 SMTP (mail.california.com): Authorized to host
2004.01.23 16:10:22 SMTP (mail.california.com): Connected to host
2004.01.23 16:10:22 SMTP (mail.california.com): [tx] MAIL FROM: <*****>
2004.01.23 16:10:22 SMTP (mail.california.com): <rx> 250 ***** sender accepted
2004.01.23 16:10:22 SMTP (mail.california.com): [tx] RCPT TO: <*****>
2004.01.23 16:10:22 SMTP (mail.california.com): <rx> 250 ***** will relay mail from a client address
2004.01.23 16:10:22 SMTP (mail.california.com): [tx] RCPT TO: <*****>
2004.01.23 16:10:22 SMTP (mail.california.com): <rx> 250 ***** will relay mail from a client address
2004.01.23 16:10:22 SMTP (mail.california.com): [tx] RCPT TO: <*****>
2004.01.23 16:10:22 POP3 (localhost): Do deletions: LoS: no
2004.01.23 16:10:22 POP3 (localhost): Disconnecting from host
2004.01.23 16:10:22 POP3 (localhost): [tx] QUIT
2004.01.23 16:10:22 POP3 (localhost): <rx> +OK Goodbye
2004.01.23 16:10:22 POP3 (localhost): Disconnected from host
2004.01.23 16:10:22 POP3 (localhost): ========= No blob changes =========
2004.01.23 16:10:22 POP3 (localhost): ===================================
2004.01.23 16:10:22 POP3 (localhost): End execution
2004.01.23 16:10:22 pop.pacbell.yahoo.com: ReportStatus: RSF_COMPLETED, hr = 0x00000000
2004.01.23 16:10:22 pop.pacbell.yahoo.com: Synch operation completed
2004.01.23 16:10:22 POP3 (localhost): ========= Initial blob =========
2004.01.23 16:10:22 POP3 (localhost): ===================================
2004.01.23 16:10:23 POP3 (localhost): Port: 110, Secure: no, SPA: no
2004.01.23 16:10:23 POP3 (localhost): Finding host
2004.01.23 16:10:23 SMTP (mail.california.com): <rx> 250 ***** will relay mail from a client address
2004.01.23 16:10:23 SMTP (mail.california.com): [tx] DATA
2004.01.23 16:10:23 POP3 (localhost): Connected to host
2004.01.23 16:10:23 SMTP (mail.california.com): <rx> 354
2004.01.23 16:10:23 POP3 (localhost): <rx> +OK MSK POP3 Server ready
2004.01.23 16:10:23 POP3 (localhost): Authorizing to server
2004.01.23 16:10:23 POP3 (localhost): [tx] USER (e-mail address removed)
2004.01.23 16:10:23 POP3 (localhost): <rx> +OK Password required
2004.01.23 16:10:23 POP3 (localhost): [tx] PASS *****
2004.01.23 16:10:23 POP3 (localhost): <rx> +OK Logged in
2004.01.23 16:10:23 POP3 (localhost): Authorized to host
2004.01.23 16:10:23 POP3 (localhost): Connected to host
2004.01.23 16:10:23 POP3 (localhost): [tx] STAT
2004.01.23 16:10:23 POP3 (localhost): <rx> +OK 0 0
2004.01.23 16:10:23 POP3 (localhost): ==== Comparing server and local blobs ====
2004.01.23 16:10:23 POP3 (localhost): ==========================================
2004.01.23 16:10:23 POP3 (localhost): Do deletions: LoS: no
2004.01.23 16:10:23 POP3 (localhost): Disconnecting from host
2004.01.23 16:10:23 POP3 (localhost): [tx] QUIT
2004.01.23 16:10:23 POP3 (localhost): <rx> +OK Goodbye
2004.01.23 16:10:23 POP3 (localhost): Disconnected from host
2004.01.23 16:10:23 POP3 (localhost): ========= No blob changes =========
2004.01.23 16:10:23 POP3 (localhost): ===================================
2004.01.23 16:10:23 POP3 (localhost): End execution
2004.01.23 16:10:23 California.com: ReportStatus: RSF_COMPLETED, hr = 0x00000000
2004.01.23 16:10:23 California.com: Synch operation completed
2004.01.23 16:10:23 SMTP (mail.california.com): [tx]
...
2004.01.23 16:11:23 California.com: Synch operation queued
2004.01.23 16:11:23 SMTP (mail.california.com): End execution
2004.01.23 16:11:24 California.com: ReportStatus: RSF_COMPLETED, hr = 0x8004210b
2004.01.23 16:11:24 California.com: Synch operation completed
2004.01.23 16:11:24 California.com: Synch operation dequeued (flags = 00000001)
2004.01.23 16:11:24 California.com: Synch operation started (flags = 00000001)
2004.01.23 16:11:24 California.com: UploadItems: 1 messages to send
2004.01.23 16:11:24 SMTP (mail.california.com): Begin execution
2004.01.23 16:11:24 SMTP (mail.california.com): End execution
2004.01.23 16:11:24 California.com: ReportStatus: RSF_COMPLETED, hr = 0x800ccc0b
2004.01.23 16:11:24 California.com: Synch operation completed
2004.01.23 16:11:32 Resource manager terminated
 
Oh yeah, almost forgot - the same thing happens with Outlook Express.

I recently installed XP SP2 beta (then uninstalled it) and same with McAfee Internet Security Suite 6.0

I can telnet to the SMTP port of the server just fine, and the 'Test Account Settings' button in the accounts works fine (sends the test message and it shows up in my inbox).

Seems to happen on different ISP accounts too.
 
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