B
Bilbo
A friend called me to look at his Outlook 2003 problem. He was
getting messages saying his inbox was full.
I used Data File Management to look at his files and found that his
primary OUTLOOK.PST was the old-style (Office 97) and limited to 2 GB.
Of course, the file was pushing really hard at the 2 GB limit.
I don't understand why the old-style .PST format was used but I'd like
to convert him to the newer format that goes up to 16 GB. I know
there are lots of down-sides to the old-style .PST including problems
with AutoArchive.
I know I can EXPORT his current .PST to a new-style one but I'm not
sure how to safely replace his old one with the Exported one.
I COULD move the old one to some other directory, rename the
BACKUP.PST to OUTLOOK.PST, and go to the MAIL Profile via Control
Panel to remove the old one and add the new one in its place, etc.
Trouble is, I'm not sure if I can do this "safely" -- meaning, in a
lossless way.
Does anyone have experience with such things? Will my procedure work
or is there a cleaner way? I'm trying to be REALLY careful.
All learned suggestions appreciated.
-B
getting messages saying his inbox was full.
I used Data File Management to look at his files and found that his
primary OUTLOOK.PST was the old-style (Office 97) and limited to 2 GB.
Of course, the file was pushing really hard at the 2 GB limit.
I don't understand why the old-style .PST format was used but I'd like
to convert him to the newer format that goes up to 16 GB. I know
there are lots of down-sides to the old-style .PST including problems
with AutoArchive.
I know I can EXPORT his current .PST to a new-style one but I'm not
sure how to safely replace his old one with the Exported one.
I COULD move the old one to some other directory, rename the
BACKUP.PST to OUTLOOK.PST, and go to the MAIL Profile via Control
Panel to remove the old one and add the new one in its place, etc.
Trouble is, I'm not sure if I can do this "safely" -- meaning, in a
lossless way.
Does anyone have experience with such things? Will my procedure work
or is there a cleaner way? I'm trying to be REALLY careful.
All learned suggestions appreciated.
-B