People who are paid for support do quick scans - people, like me and other
MVPs/helpers (read volunteers), are under no obligation to go searching for
your previous posts.
With the amount of traffic here, if you don't post your particulars, your
post will be skipped, at least by me, and a few others who hold the same
beliefs that if you want help, you provide details.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, SO3IT asked:
| Interesting, if I was an MVP I would have a quick scan, especially on
| the first page or two, if not do a search, rather than re-invent the
| wheel. I have searched not only this thread but all relating to
| Outlook and always do when trying to find answers to problems. I have
| to say I was taken about by the amount of crashes in OL 2003 in
| particular logged on here.
|
| Makes a mockery of sending reports to Microsoft and plays into the
| hands of F-OSS types.
|
| Brain, thank you.
|
|
|
| "Brian Tillman" wrote:
|
||
||| I have posted the details on here before fairly recently and quite
||| frankly as no one MVP or otherwise has bothered to answer I wonder
||| why Microsoft are wasting my time with this product and money!
||
|| Microsoft employees rarely read or answer questions in this
|| newsgroup. It not an official support channel. If you have a
|| question or problem, post the details. Saying "i've posted them
|| before" doesn't help you get an answer. No one's going to go
|| searching for your prior posts. --
|| Brian Tillman