outlook 2003 contacts not syncing

  • Thread starter Thread starter Scott
  • Start date Start date
S

Scott

after installing outlook 2003 on new pc, and
importing .pst file, when i click the "To" icon, I get
error message saying "Contacts folder associated with
this address list couldn't be opened, i don't have
permissions, or it may have been moved, etc."

How can I sync and existing contacts folder to work in
outlook 2003?
 
First, go to Tools | E-mail accounts, select "View or change existing
directories or address books", and click OK. If you don't see the OAB in
the Directories and Address Books list, click the Back button, then select
"Add a new directory or address book", then "Additional Address Books", and
add the OAB. Then keep clicking Back until you get back to the first dialog
box, and go back to the Directories and Address Books list as you did
earlier.

Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


In
 
Scott said:
after installing outlook 2003 on new pc, and
importing .pst file, when i click the "To" icon, I get
error message saying "Contacts folder associated with
this address list couldn't be opened, i don't have
permissions, or it may have been moved, etc."

How can I sync and existing contacts folder to work in
outlook 2003?
Click to expand...

Hi Scott,

Right-click on the contacts folder (in the folder list on the left of
the view) and go to properties. Choose the 'Outlook Address Book' tab
and make sure the 'Show this folder as an email Address Book' is
checked off. You'll be good to go after that.
 
Back
Top