Outlook 2003 Connection Problem

  • Thread starter Thread starter jim
  • Start date Start date
J

jim

I've been working on this for days now, and am at the end of my rope.

I have a Compaq PC running XP SP1 using a Comcast-provided cable
modem, and use outlook 2003 to access my email (my girlfriend uses
OE). I use Agnitum Outpost Firewall.

Up until about 3-5 days ago, I was able to d/l my mail messages with
Outlook 2003 just fine. Then all of a sudden, after I would press the
send/receive button, it would report "send/receive complete", but no
mail would be sent or downloaded. Using OE, it would just hang and
say "connecting".

I tried everything - inbox repair tool, recreating user profile, clean
uninstall/reinstall of Outlook with all updates, turning off AND
UNINSTALLING virus software, shutting down my firewall, and toggling
Secure Password Authentication. I've searched all over the net for
remedies.

Now the only difference is that Outlook 2003 hangs on "Send/Receive
50%". When I try to test the account settings, it hangs at "find
outgoing mail server" and the entire program locks up. OE still just
says "connecting".

I called Comcast this morning and they say the problem is with my
software.

Any and all help is much appreciated.
 
I've been working on this for days now, and am at the end of my rope.

I have a Compaq PC running XP SP1 using a Comcast-provided cable
modem, and use outlook 2003 to access my email (my girlfriend uses
OE). I use Agnitum Outpost Firewall.

Up until about 3-5 days ago, I was able to d/l my mail messages with
Outlook 2003 just fine. Then all of a sudden, after I would press the
send/receive button, it would report "send/receive complete", but no
mail would be sent or downloaded. Using OE, it would just hang and
say "connecting".

I tried everything - inbox repair tool, recreating user profile, clean
uninstall/reinstall of Outlook with all updates, turning off AND
UNINSTALLING virus software, shutting down my firewall, and toggling
Secure Password Authentication. I've searched all over the net for
remedies.

Now the only difference is that Outlook 2003 hangs on "Send/Receive
50%". When I try to test the account settings, it hangs at "find
outgoing mail server" and the entire program locks up. OE still just
says "connecting".

I called Comcast this morning and they say the problem is with my
software.

Any and all help is much appreciated.
Click to expand...


Follow up: I watched my firewall as I tried to send/receive in
Outlook and noticed that Outlook, while it says it is
sending/receiving - trying to contact incoming server, is actually not
trying to access anything at all - it doesn't show up in my Firewall.
I then set up my Firewall so that it would ask for permission for
Outlook to access an outgoing connection, and then tried to
send/receive. I didn't get any such request.
 
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