Outlook 2003 - Business Contact Manager

  • Thread starter Thread starter Darcie
  • Start date Start date
D

Darcie

I am trying to evaluate the new Business Contact Manager
tool in Outlook 2003. After my upgrade installation is
complete, I recieve a message that says
(paraphrased) "business contact manager doesn't support
Microsof Exchange Server Accounts. . . . you must create
a new profile that doesn't contain a Microsoft Exchange
Server account."

Our network is running:
Exchange 2003
Windows 2003 Server
 
Oops -- I forgot the questions.

1. If I create a new profile (I am using XP) what will
happen to my current profile? Will I login using the new
profile?

2. What will happen with my current email account? Will
I need to create a new email account?

Maybe I just don't understand what this message really
means. . . . can someone clarify?

Thanks so much. . .
 
The profile they are talking about is a mail profile, not a Windows profile.

You can create a new profile through Control Panels, Mail Icon.

You cannot have an Exchange SErver account in the profile. It sounds like
you're connected to a corporate Exchange Server. If that's the case, you
need to create a profile that doesn't connect to Exchange (which probably
means it won't have email capabilities).

That said, if you're connected to Exchange Server using cached mode, you can
actually get some unsupported connectvity.

BCM will work with a patch intended to make it work against the Exchange
component of the Small Business Server package. You can find information
about that patch here:

http://support.microsoft.com/?id=831747


--
Patricia Cardoza
Outlook MVP
www.cardozasolutions.com

Author, Special Edition Using Microsoft Outlook 2003

***Please post all replies to the newsgroups***
 
Thank you so much for answering my question. I think
that I will abandon using this tool and just go with
Act!

I really appreciate your taking the time to help me!
 
You seem to be the only knowledeable person on this topic. THe KB articles are not clear. I donwloaded the patch to allow BCM exchange connection to SBS 2003. Questin is: After installing the patch do you still need two profiles? That makes no sense is not useful in the real world. Even after the patch, I cannot get excahnge connectivity even though I followed the instructions, uninsatlled and reinstalled twice. IF there any better instructions on how to do this
 
You're in cached mode, right?

You should not need two profiles after you install the patch, but in order
to get BCM to become active again in the SBS profile, you might need to
create a new profile with the SBS account in it. Then when you launch that
profile, BCM should load. You can then delete your other profile.

--
Patricia Cardoza
Outlook MVP
www.cardozasolutions.com

Author, Special Edition Using Microsoft Outlook 2003
Author, Absolute Beginner's Guide to OneNote 2003

***Please post all replies to the newsgroups***
Kevin McGarity said:
You seem to be the only knowledeable person on this topic. THe KB
Click to expand...
articles are not clear. I donwloaded the patch to allow BCM exchange
connection to SBS 2003. Questin is: After installing the patch do you
still need two profiles? That makes no sense is not useful in the real
world. Even after the patch, I cannot get excahnge connectivity even though
I followed the instructions, uninsatlled and reinstalled twice. IF there
any better instructions on how to do this
 
Thanks Patricia. Cache mode: I may have been ... maybe not. I am running Neo Pro 3.0 beta which is a OUtlook add in . The beta needs to run in the non-cache mode - until the final version. I don't remember when I loaded BCM. Question: does it matter if I am cache mode or not ? I will try your suggestions. thanks again - this is a wonderful forum

Kevin
 
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