Outlook 2003 Business Contact Manager Lost Contact History. Poof.Gone!

  • Thread starter Thread starter Rob Schneider
  • Start date Start date
R

Rob Schneider

There earlier this afternoon, now gone!

This afternoon I had a growing collection of emails in the "contact
history" for the contacts having such emails ... now, these email links
are gone and replaced with the two emails in my "inbox" of the personal
folders. These same two emails are in the "contact history" for all
business contacts?

anyone know what gives?
 
Rob said:
There earlier this afternoon, now gone!

This afternoon I had a growing collection of emails in the "contact
history" for the contacts having such emails ... now, these email links
are gone and replaced with the two emails in my "inbox" of the personal
folders. These same two emails are in the "contact history" for all
business contacts?

anyone know what gives?

Further to this (apologies for not mentioning), nothing happens when I
press the "Add..." button under Business Contact Manager.
 
What do you see if you use the Folder List to look directly at the History folder?
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers
 
First thing to do is shut down Outlook, make sure it's gone by checking Task Manager, then restart Outlook. That should also restart BCM.
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers
 
Sue said:
First thing to do is shut down Outlook, make sure it's gone by checking Task Manager, then restart Outlook. That should also restart BCM.

Sigh... this (and I also chose to restart the computer) fixed it. While
I'm *pleased* to have gotten things back (and it looks like all data is
there) ... a tiny bit disconcerting.

thanks!
 
My guess is that BCM encountered an untrapped error that made the entire application die. If you can find a way to reproduce it, that would be great.
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers
 
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