G
Guest
Dear Outlook/Exchange 2003 Users,
I have problem in setting up auto-reply message for a client running Outlook
2003 and Exchange 2003.
My client is asking to set up an auto-reply so that everytime a message
arrives, there will be a thank you email being sent to the sender.
I have enabled Exchange to allow send auto-reply (inside Internet Message
Format).
The first time I set up an auto-reply, it works. What I did:
Open outlook 2003, select Exchange Mailbox
Open Rules wizard, and specify blank rule, condition: none, reply with
template
When I click the template link, I got a new message windows and I can
compose the template and save it as oft file.
I tested the auto-reply, and it worked.
Now it's the real thing, same server, I deleted the test oft file I created
previously. I do exactly the same steps as above. When I click the template
link, it forces me to select mail.oft. And at the end of the process, Outlook
inform me that it will send auto-reply only when Outlook is running.
Why I could get such inconsistency? Outlook 2003 build: 1.5608.5606.
I tried to create the oft manually (i.e. disable word 2003 as editor, and
save it as oft file), but still Outlook says "auto-reply only works when
Outlook is running".
Any suggestion please?
Lito
I have problem in setting up auto-reply message for a client running Outlook
2003 and Exchange 2003.
My client is asking to set up an auto-reply so that everytime a message
arrives, there will be a thank you email being sent to the sender.
I have enabled Exchange to allow send auto-reply (inside Internet Message
Format).
The first time I set up an auto-reply, it works. What I did:
Open outlook 2003, select Exchange Mailbox
Open Rules wizard, and specify blank rule, condition: none, reply with
template
When I click the template link, I got a new message windows and I can
compose the template and save it as oft file.
I tested the auto-reply, and it worked.
Now it's the real thing, same server, I deleted the test oft file I created
previously. I do exactly the same steps as above. When I click the template
link, it forces me to select mail.oft. And at the end of the process, Outlook
inform me that it will send auto-reply only when Outlook is running.
Why I could get such inconsistency? Outlook 2003 build: 1.5608.5606.
I tried to create the oft manually (i.e. disable word 2003 as editor, and
save it as oft file), but still Outlook says "auto-reply only works when
Outlook is running".
Any suggestion please?
Lito