Outlook 2003 Attachment Issue

  • Thread starter Thread starter FidoPro
  • Start date Start date
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FidoPro

Hi there. When I try to attach zip files to an e-mail in
Outlook 2003, the zip files will not show up in the browse
window. (e.g. click attach button, browse to desktop, zip
file doesn't show up). However when I shutdown AntiSpyware
(so icon disappears from system tray), I can now attach zip
files in Outlook 2003 normally.

Is there an alternative solution to this, or just a bug?
 
This is truely strange. I haven't seen it reported before, and I'm not sure
I have a machine with the right stuff on it to try to replicate.

What version of Windows? Is there third-party software involved in handling
zip files? (I'd think that'd be irrelevant to this operation, which should
simply involve the control in the dialog box, but.....)
 
I'm using Windows XP Home Edition with Service Pack 2 and
all the latest hotfixes, there is no 3rd party zip-handling
utilities (Well I have WinRar and 7zip, but they do not
handle zip files; Windows XP handles zip files).

I'm using Outlook 2003 with all the updates/hotfixes.

I'm stumped! Only other thing running is McAfee VirusScan 9.
But that shouldn't affect it since when AntiSpyware is
shutdown, the problem is solved. Funny though, because when
I disable real time security agents protection, it doesn't
fix it. AntiSpyware must be shutdown completely for the
problem to be solved.
 
Hmm - If you're still reading, the only "proper" way to shut down real-time
protection is via the workaround paragraph in this KB article:

http://support.microsoft.com/kb/892375 End users may be prompted to allow or
block administrative actions that originate from a central management tool
after they install Windows AntiSpyware (Beta) on a computer that is managed
by Systems Management Server 2003

It'd be interesting to see whether that does the job for you.

The other thing that I didn't remember to suggest is a repair install--on
the theory that something isn't complete about the current one:

Control panel, add or remove programs, Microsoft Antispyware, change,
update.
 
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