Outlook 2003 archive files losing emails

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

I have two users that have been archiving to reduce their Exchange enabled
mailbox size. One has a 555000 kb folder size and the other has a 1850000 kb
folder size. Both are losing emails from various folders in the archive. I
have checked the posts here, and they are using the new version of file
format, i.e. the Unicode version.

Per KB832925 I checked for the Registry Entries that govern MaxFileSize in
the noted reg path
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\11.0\Outlook\PST but
after \policies\Microsoft the \Office\11.0\Outlook\PST path doesn't exist.

Any ideas about how to continue to troubleshoot this issue?

Many thanks,
Duncan Pope
 
Do they have their archive folders also set up for AutoArchive? Not a good idea.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Hmm. Ok, so if I understand correctly, the Auto-Archive setting is universal
for all folders in Outlook. I have shut Auto-Archive off on the affected
users. I hope that this will solve the problem.

How may I automate archiving for everything except the Archive folders?

Thanks for your help! It is really appreciated.

Duncan
 
There's no automation involved. Each folder can have its own autoarchive settings.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
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