I will not be available for a few days. Please repost this with the
added information. I will leave you with the following information:
An update to Outlook may fix it. And/Or a rebuild of your Outlook profile.
However, you would need to find ALL files that effect the view on your
system and replace them.
A simple reinstall will not clean these files up. Close Outlook first, then:
a.. Search your hard drive for *.ost and delete all found (Be sure to
search in hidden files)
b.. Search your hard drive for Outcmd.dat and delete it. (This file holds
your customized toolbar settings)
c.. Search your hard drive for Views.dat and delete it. (This file holds
your customized system folder views settings)
d.. Search your hard drive for extend.dat and delete it. (this file holds
your Installed add-ins information)
e.. 2003: Outlook.xml (This file includes Shortcuts, Calendar, and
Contact links.)
a.. The navigation pane settings are profile-specific and are stored in
an .xml file with the profile name, in the Application Data\Outlook folder.
To clear all navigation pane customizations, start Outlook once with the
/resetnavpane switch.
Try opening Outlook again using the switch :
a.. /CleanViews Restores default views. All custom views you created are
lost.
b.. /ResetOutlookBar Rebuilds the Outlook Bar.
Some of the folders might be hidden folders. To view them, do one of the
following:
Windows XP
1.. Click Start, and then click My Computer.
2.. On the Tools menu, click Folder Options, click the View tab, and then
click the Show hidden files and folder option.
Windows 2000
1.. Double-click My Computer on your desktop.
2.. On the Tools menu, click Folder Options, click the View tab, and then
click the Show hidden files and folder option.
Nikki Peterson