Outlook 2003 and .tif files from SBS2003

[Bob Anderson]

I have a user who has a workstation that cannot open or save .TIF files from
the SBS fax program. Other users have no problem on their Outlook and the
problem user can save and open other files types without any problems. There
are no rules defined and no spam add-ons.
Any help?

 

[Russ Valentine [MVP-Outlook]]

Got any useful details on why the user can't open TIF files and what happens
when the user tries? You gave us nothing to go on.

 

[Bob Anderson]

Either double clicking the attachment or trying to save it produces the
message, "Cant create file: fax.tif Right-click the folder you want to
create the file in, and then click properties on the shortcut menu to check
your permissions for the folder."

Got any useful details on why the user can't open TIF files and what happens
when the user tries? You gave us nothing to go on.
--
Russ Valentine
[MVP-Outlook]

I have a user who has a workstation that cannot open or save .TIF files from
the SBS fax program. Other users have no problem on their Outlook and the
problem user can save and open other files types without any problems. There
are no rules defined and no spam add-ons.
Any help?

 

[Russ Valentine [MVP-Outlook]]

Check the system's file association for TIF files.
--
Russ Valentine
[MVP-Outlook]

Either double clicking the attachment or trying to save it produces the
message, "Cant create file: fax.tif Right-click the folder you want to
create the file in, and then click properties on the shortcut menu to check
your permissions for the folder."

Got any useful details on why the user can't open TIF files and what happens
when the user tries? You gave us nothing to go on.
--
Russ Valentine
[MVP-Outlook]

I have a user who has a workstation that cannot open or save .TIF

files
from

the SBS fax program. Other users have no problem on their Outlook and the
problem user can save and open other files types without any problems. There
are no rules defined and no spam add-ons.
Any help?

 

[Bob Anderson]

Already tried that, it can open .TIF files no problem.

Check the system's file association for TIF files.
--
Russ Valentine
[MVP-Outlook]

Either double clicking the attachment or trying to save it produces the
message, "Cant create file: fax.tif Right-click the folder you want to
create the file in, and then click properties on the shortcut menu to check
your permissions for the folder."

Got any useful details on why the user can't open TIF files and what happens
when the user tries? You gave us nothing to go on.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
I have a user who has a workstation that cannot open or save .TIF files
from
the SBS fax program. Other users have no problem on their Outlook

and
the

problem user can save and open other files types without any problems.
There
are no rules defined and no spam add-ons.
Any help?

 

[Russ Valentine [MVP-Outlook]]

What is the answer to my question?
Post the file association for TIF files.
--
Russ Valentine
[MVP-Outlook]

Already tried that, it can open .TIF files no problem.

Check the system's file association for TIF files.
--
Russ Valentine
[MVP-Outlook]

Either double clicking the attachment or trying to save it produces the
message, "Cant create file: fax.tif Right-click the folder you want to
create the file in, and then click properties on the shortcut menu to check
your permissions for the folder."


Got any useful details on why the user can't open TIF files and what
happens
when the user tries? You gave us nothing to go on.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
I have a user who has a workstation that cannot open or save .TIF files
from
the SBS fax program. Other users have no problem on their Outlook and
the
problem user can save and open other files types without any problems.
There
are no rules defined and no spam add-ons.
Any help?

 

[Bob Anderson]

Take it easy! All you said was check the association.
I tried Microsoft Imaging and also fax viewer; they both work without a
problem outside of Outlook. I also deleted the association completely and
tried to save the attachment and it gave me the same error. I can also save
other attachments such as .PDF from the same client with the same logon
without a problem.
Bob Anderson

What is the answer to my question?
Post the file association for TIF files.
--
Russ Valentine
[MVP-Outlook]

Already tried that, it can open .TIF files no problem.

Check the system's file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
Either double clicking the attachment or trying to save it produces the
message, "Cant create file: fax.tif Right-click the folder you want to
create the file in, and then click properties on the shortcut menu to
check
your permissions for the folder."


Got any useful details on why the user can't open TIF files and what
happens
when the user tries? You gave us nothing to go on.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
I have a user who has a workstation that cannot open or save ..TIF
files
from
the SBS fax program. Other users have no problem on their

Outlook
and

the
problem user can save and open other files types without any problems.
There
are no rules defined and no spam add-ons.
Any help?

 

[Russ Valentine [MVP-Outlook]]

I'm just trying to track down the possible source of the problem. There have
been some undocumented changes in file associations for TIF files in Office
2003 and something seems awry here. The default viewer for TIF files in
Office 2003 is MODI. Any ideas how yours got changed?
--
Russ Valentine
[MVP-Outlook]

Take it easy! All you said was check the association.
I tried Microsoft Imaging and also fax viewer; they both work without a
problem outside of Outlook. I also deleted the association completely and
tried to save the attachment and it gave me the same error. I can also save
other attachments such as .PDF from the same client with the same logon
without a problem.
Bob Anderson

What is the answer to my question?
Post the file association for TIF files.
--
Russ Valentine
[MVP-Outlook]

Already tried that, it can open .TIF files no problem.

Check the system's file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
Either double clicking the attachment or trying to save it

produces
the

message, "Cant create file: fax.tif Right-click the folder you

want

to

create the file in, and then click properties on the shortcut menu to
check
your permissions for the folder."


Got any useful details on why the user can't open TIF files and what
happens
when the user tries? You gave us nothing to go on.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
I have a user who has a workstation that cannot open or save .TIF
files
from
the SBS fax program. Other users have no problem on their Outlook
and
the
problem user can save and open other files types without any
problems.
There
are no rules defined and no spam add-ons.
Any help?

 

[Bob Anderson]

It wasn't changed when the problem occurred. I just tried to use one of the
other viewers to try an eliminate the possibility. I returned it to the
defaults afterwards. I can open .TIF without any additional steps when being
done through Windows Explorer etc. It just seems to be Outlook preventing
the user (who happens to be the designated fax receptionist) from opening
the SBS faxes.
Bob Anderson

I'm just trying to track down the possible source of the problem. There have
been some undocumented changes in file associations for TIF files in Office
2003 and something seems awry here. The default viewer for TIF files in
Office 2003 is MODI. Any ideas how yours got changed?
--
Russ Valentine
[MVP-Outlook]

Take it easy! All you said was check the association.
I tried Microsoft Imaging and also fax viewer; they both work without a
problem outside of Outlook. I also deleted the association completely and
tried to save the attachment and it gave me the same error. I can also save
other attachments such as .PDF from the same client with the same logon
without a problem.
Bob Anderson

What is the answer to my question?
Post the file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
Already tried that, it can open .TIF files no problem.

Check the system's file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
Either double clicking the attachment or trying to save it produces
the
message, "Cant create file: fax.tif Right-click the folder you

want

to
create the file in, and then click properties on the shortcut

menu
to

check
your permissions for the folder."


Got any useful details on why the user can't open TIF files

and
what

happens
when the user tries? You gave us nothing to go on.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
I have a user who has a workstation that cannot open or save .TIF
files
from
the SBS fax program. Other users have no problem on their Outlook
and
the
problem user can save and open other files types without any
problems.
There
are no rules defined and no spam add-ons.
Any help?

 

[Russ Valentine [MVP-Outlook]]

But MODI should have been your default with Office 2003. Was it?
"<drive>:\Program Files\Common Files\Microsoft Shared\MODI\11.0\MSPVIEW.EXE"
"%1"

--
Russ Valentine
[MVP-Outlook]

It wasn't changed when the problem occurred. I just tried to use one of the
other viewers to try an eliminate the possibility. I returned it to the
defaults afterwards. I can open .TIF without any additional steps when being
done through Windows Explorer etc. It just seems to be Outlook preventing
the user (who happens to be the designated fax receptionist) from opening
the SBS faxes.
Bob Anderson

I'm just trying to track down the possible source of the problem. There have
been some undocumented changes in file associations for TIF files in Office
2003 and something seems awry here. The default viewer for TIF files in
Office 2003 is MODI. Any ideas how yours got changed?
--
Russ Valentine
[MVP-Outlook]

Take it easy! All you said was check the association.
I tried Microsoft Imaging and also fax viewer; they both work without a
problem outside of Outlook. I also deleted the association completely and
tried to save the attachment and it gave me the same error. I can also save
other attachments such as .PDF from the same client with the same logon
without a problem.
Bob Anderson

What is the answer to my question?
Post the file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
Already tried that, it can open .TIF files no problem.

Check the system's file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
Either double clicking the attachment or trying to save it produces
the
message, "Cant create file: fax.tif Right-click the folder you want
to
create the file in, and then click properties on the shortcut menu
to
check
your permissions for the folder."


Got any useful details on why the user can't open TIF files and
what
happens
when the user tries? You gave us nothing to go on.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
I have a user who has a workstation that cannot open or save
.TIF
files
from
the SBS fax program. Other users have no problem on their
Outlook
and
the
problem user can save and open other files types without any
problems.
There
are no rules defined and no spam add-ons.
Any help?

 

[Bob Anderson]

That was (and is) the program that still opens the files outside of Outlook.

--
Bob Anderson
Anderson Computer Services

But MODI should have been your default with Office 2003. Was it?
"<drive>:\Program Files\Common Files\Microsoft Shared\MODI\11.0\MSPVIEW.EXE"
"%1"

--
Russ Valentine
[MVP-Outlook]

It wasn't changed when the problem occurred. I just tried to use one of the
other viewers to try an eliminate the possibility. I returned it to the
defaults afterwards. I can open .TIF without any additional steps when being
done through Windows Explorer etc. It just seems to be Outlook preventing
the user (who happens to be the designated fax receptionist) from opening
the SBS faxes.
Bob Anderson

I'm just trying to track down the possible source of the problem.

There
have

been some undocumented changes in file associations for TIF files in Office
2003 and something seems awry here. The default viewer for TIF files in
Office 2003 is MODI. Any ideas how yours got changed?
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
Take it easy! All you said was check the association.
I tried Microsoft Imaging and also fax viewer; they both work

without

a

problem outside of Outlook. I also deleted the association

completely
and

tried to save the attachment and it gave me the same error. I can also
save
other attachments such as .PDF from the same client with the same logon
without a problem.
Bob Anderson

What is the answer to my question?
Post the file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
Already tried that, it can open .TIF files no problem.

Check the system's file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
Either double clicking the attachment or trying to save it
produces
the
message, "Cant create file: fax.tif Right-click the folder you
want
to
create the file in, and then click properties on the

shortcut
menu

to
check
your permissions for the folder."


Got any useful details on why the user can't open TIF

files
and

what
happens
when the user tries? You gave us nothing to go on.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
I have a user who has a workstation that cannot open or save
.TIF
files
from
the SBS fax program. Other users have no problem on their
Outlook
and
the
problem user can save and open other files types without any
problems.
There
are no rules defined and no spam add-ons.
Any help?

 

[Bob Anderson]

I logged onto the same station as another user and the .TIF file opens the
way it is supposed to.
Now what????

--
Bob Anderson
Anderson Computer Services

That was (and is) the program that still opens the files outside of Outlook.

--
Bob Anderson
Anderson Computer Services

But MODI should have been your default with Office 2003. Was it?
"<drive>:\Program Files\Common Files\Microsoft Shared\MODI\11.0\MSPVIEW.EXE"
"%1"

--
Russ Valentine
[MVP-Outlook]

It wasn't changed when the problem occurred. I just tried to use one

of
the

other viewers to try an eliminate the possibility. I returned it to the
defaults afterwards. I can open .TIF without any additional steps when being
done through Windows Explorer etc. It just seems to be Outlook preventing
the user (who happens to be the designated fax receptionist) from opening
the SBS faxes.
Bob Anderson
I'm just trying to track down the possible source of the problem. There
have
been some undocumented changes in file associations for TIF files in
Office
2003 and something seems awry here. The default viewer for TIF files in
Office 2003 is MODI. Any ideas how yours got changed?
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
Take it easy! All you said was check the association.
I tried Microsoft Imaging and also fax viewer; they both work

without

a
problem outside of Outlook. I also deleted the association completely
and
tried to save the attachment and it gave me the same error. I can also
save
other attachments such as .PDF from the same client with the same logon
without a problem.
Bob Anderson

What is the answer to my question?
Post the file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
Already tried that, it can open .TIF files no problem.

Check the system's file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
Either double clicking the attachment or trying to save it
produces
the
message, "Cant create file: fax.tif Right-click the folder you
want
to
create the file in, and then click properties on the shortcut
menu
to
check
your permissions for the folder."


message
Got any useful details on why the user can't open TIF files
and
what
happens
when the user tries? You gave us nothing to go on.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in
message
I have a user who has a workstation that cannot open

or
save

.TIF
files
from
the SBS fax program. Other users have no problem on their
Outlook
and
the
problem user can save and open other files types

without
any

problems.
There
are no rules defined and no spam add-ons.
Any help?

 

[Bob Anderson]

Fixed it. I did a detect & repair and selected the reset of all defaults and
shortcuts.

Still doesn't explain what caused it but onwards and upwards....

--
Bob Anderson
Anderson Computer Services

I logged onto the same station as another user and the .TIF file opens the
way it is supposed to.
Now what????

--
Bob Anderson
Anderson Computer Services

That was (and is) the program that still opens the files outside of Outlook.

--
Bob Anderson
Anderson Computer Services

But MODI should have been your default with Office 2003. Was it?
"<drive>:\Program Files\Common Files\Microsoft Shared\MODI\11.0\MSPVIEW.EXE"
"%1"

--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
It wasn't changed when the problem occurred. I just tried to use one of
the
other viewers to try an eliminate the possibility. I returned it to the
defaults afterwards. I can open .TIF without any additional steps when
being
done through Windows Explorer etc. It just seems to be Outlook preventing
the user (who happens to be the designated fax receptionist) from opening
the SBS faxes.
Bob Anderson
I'm just trying to track down the possible source of the problem. There
have
been some undocumented changes in file associations for TIF files in
Office
2003 and something seems awry here. The default viewer for TIF

files
in

Office 2003 is MODI. Any ideas how yours got changed?
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
Take it easy! All you said was check the association.
I tried Microsoft Imaging and also fax viewer; they both work without
a
problem outside of Outlook. I also deleted the association completely
and
tried to save the attachment and it gave me the same error. I

can
also

save
other attachments such as .PDF from the same client with the same
logon
without a problem.
Bob Anderson

What is the answer to my question?
Post the file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
Already tried that, it can open .TIF files no problem.

Check the system's file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
Either double clicking the attachment or trying to save it
produces
the
message, "Cant create file: fax.tif Right-click the

folder
you

want
to
create the file in, and then click properties on the shortcut
menu
to
check
your permissions for the folder."


message
Got any useful details on why the user can't open TIF files
and
what
happens
when the user tries? You gave us nothing to go on.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in
message
I have a user who has a workstation that cannot open or
save
.TIF
files
from
the SBS fax program. Other users have no problem on their
Outlook
and
the
problem user can save and open other files types without
any
problems.
There
are no rules defined and no spam add-ons.
Any help?

 

[Russ Valentine [MVP-Outlook]]

The file association for TIF files in Outlook 2003 became very convoluted,
and I suspect your settings became corrupt. For some reason in Office 2003,
the file associations for ".tif" and ".tiff" have been changed to
MSPaper.Document. It is the printto verb for MSPaper.Document that must be
either created or changed in
[HKEY_CLASSES_ROOT\MSPaper.Document\shell\printto\command]
--
Russ Valentine
[MVP-Outlook]

Fixed it. I did a detect & repair and selected the reset of all defaults and
shortcuts.

Still doesn't explain what caused it but onwards and upwards....

--
Bob Anderson
Anderson Computer Services

I logged onto the same station as another user and the .TIF file opens the
way it is supposed to.
Now what????

--
Bob Anderson
Anderson Computer Services

That was (and is) the program that still opens the files outside of Outlook.

--
Bob Anderson
Anderson Computer Services
But MODI should have been your default with Office 2003. Was it?
"<drive>:\Program Files\Common Files\Microsoft
Shared\MODI\11.0\MSPVIEW.EXE"
"%1"

--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
It wasn't changed when the problem occurred. I just tried to use

one
of

the
other viewers to try an eliminate the possibility. I returned it

to
the

defaults afterwards. I can open .TIF without any additional steps when
being
done through Windows Explorer etc. It just seems to be Outlook
preventing
the user (who happens to be the designated fax receptionist) from
opening
the SBS faxes.
Bob Anderson
I'm just trying to track down the possible source of the problem.
There
have
been some undocumented changes in file associations for TIF

files

in

Office
2003 and something seems awry here. The default viewer for TIF files
in
Office 2003 is MODI. Any ideas how yours got changed?
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
Take it easy! All you said was check the association.
I tried Microsoft Imaging and also fax viewer; they both work
without
a
problem outside of Outlook. I also deleted the association
completely
and
tried to save the attachment and it gave me the same error. I can
also
save
other attachments such as .PDF from the same client with the same
logon
without a problem.
Bob Anderson

What is the answer to my question?
Post the file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
Already tried that, it can open .TIF files no problem.

message
Check the system's file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in
message
Either double clicking the attachment or trying to

save

it

produces
the
message, "Cant create file: fax.tif Right-click the folder
you
want
to
create the file in, and then click properties on the
shortcut
menu
to
check
your permissions for the folder."

in

message
Got any useful details on why the user can't open TIF
files
and
what
happens
when the user tries? You gave us nothing to go on.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in
message
I have a user who has a workstation that cannot

open
or

save
.TIF
files
from
the SBS fax program. Other users have no problem on
their
Outlook
and
the
problem user can save and open other files types without
any
problems.
There
are no rules defined and no spam add-ons.
Any help?

 

[Russ Valentine [MVP-Outlook]]

Sorry, make that the open verb.
--
Russ Valentine
[MVP-Outlook]

The file association for TIF files in Outlook 2003 became very convoluted,
and I suspect your settings became corrupt. For some reason in Office 2003,
the file associations for ".tif" and ".tiff" have been changed to
MSPaper.Document. It is the printto verb for MSPaper.Document that must be
either created or changed in
[HKEY_CLASSES_ROOT\MSPaper.Document\shell\printto\command]
--
Russ Valentine
[MVP-Outlook]

Fixed it. I did a detect & repair and selected the reset of all defaults and
shortcuts.

Still doesn't explain what caused it but onwards and upwards....

--
Bob Anderson
Anderson Computer Services

I logged onto the same station as another user and the .TIF file opens the
way it is supposed to.
Now what????

--
Bob Anderson
Anderson Computer Services
"Bob Anderson" <bob at andersoncomputer . ca> wrote in message
That was (and is) the program that still opens the files outside of
Outlook.

--
Bob Anderson
Anderson Computer Services
But MODI should have been your default with Office 2003. Was it?
"<drive>:\Program Files\Common Files\Microsoft
Shared\MODI\11.0\MSPVIEW.EXE"
"%1"

--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
It wasn't changed when the problem occurred. I just tried to use one
of
the
other viewers to try an eliminate the possibility. I returned it to
the
defaults afterwards. I can open .TIF without any additional

steps
when

being
done through Windows Explorer etc. It just seems to be Outlook
preventing
the user (who happens to be the designated fax receptionist) from
opening
the SBS faxes.
Bob Anderson
I'm just trying to track down the possible source of the problem.
There
have
been some undocumented changes in file associations for TIF

files

in
Office
2003 and something seems awry here. The default viewer for TIF files
in
Office 2003 is MODI. Any ideas how yours got changed?
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
Take it easy! All you said was check the association.
I tried Microsoft Imaging and also fax viewer; they both work
without
a
problem outside of Outlook. I also deleted the association
completely
and
tried to save the attachment and it gave me the same error.

I
can

also
save
other attachments such as .PDF from the same client with the same
logon
without a problem.
Bob Anderson

What is the answer to my question?
Post the file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
Already tried that, it can open .TIF files no problem.

message
Check the system's file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in
message
Either double clicking the attachment or trying to

save

it
produces
the
message, "Cant create file: fax.tif Right-click the folder
you
want
to
create the file in, and then click properties on the
shortcut
menu
to
check
your permissions for the folder."


wrote
in

 

[Bob Anderson]

You lost me on line 4 anyway. <G>
I think I will stick to the settings reset if I see that again in the future
rather than digging into the registry.
Thanks anyway for your attempts to help.

--
Bob Anderson
Anderson Computer Services

---------------------------------------------<

Sorry, make that the open verb.
--
Russ Valentine
[MVP-Outlook]

The file association for TIF files in Outlook 2003 became very convoluted,
and I suspect your settings became corrupt. For some reason in Office 2003,
the file associations for ".tif" and ".tiff" have been changed to
MSPaper.Document. It is the printto verb for MSPaper.Document that must be
either created or changed in
[HKEY_CLASSES_ROOT\MSPaper.Document\shell\printto\command]
--
Russ Valentine
[MVP-Outlook]

Fixed it. I did a detect & repair and selected the reset of all

defaults
and

shortcuts.

Still doesn't explain what caused it but onwards and upwards....

--
Bob Anderson
Anderson Computer Services
"Bob Anderson" <bob at andersoncomputer . ca> wrote in message
I logged onto the same station as another user and the .TIF file

opens
the

way it is supposed to.
Now what????

--
Bob Anderson
Anderson Computer Services
"Bob Anderson" <bob at andersoncomputer . ca> wrote in message
That was (and is) the program that still opens the files outside of
Outlook.

--
Bob Anderson
Anderson Computer Services
But MODI should have been your default with Office 2003. Was it?
"<drive>:\Program Files\Common Files\Microsoft
Shared\MODI\11.0\MSPVIEW.EXE"
"%1"

--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
It wasn't changed when the problem occurred. I just tried to

use
one

of
the
other viewers to try an eliminate the possibility. I returned

it
to

the
defaults afterwards. I can open .TIF without any additional steps
when
being
done through Windows Explorer etc. It just seems to be Outlook
preventing
the user (who happens to be the designated fax receptionist) from
opening
the SBS faxes.
Bob Anderson
I'm just trying to track down the possible source of the problem.
There
have
been some undocumented changes in file associations for TIF files
in
Office
2003 and something seems awry here. The default viewer for TIF
files
in
Office 2003 is MODI. Any ideas how yours got changed?
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
Take it easy! All you said was check the association.
I tried Microsoft Imaging and also fax viewer; they both work
without
a
problem outside of Outlook. I also deleted the association
completely
and
tried to save the attachment and it gave me the same

error.

I

can
also
save
other attachments such as .PDF from the same client with the
same
logon
without a problem.
Bob Anderson

message
What is the answer to my question?
Post the file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in
message
Already tried that, it can open .TIF files no problem.

in

message
Check the system's file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in
message
Either double clicking the attachment or trying to save
it
produces
the
message, "Cant create file: fax.tif Right-click the
folder
you
want
to
create the file in, and then click properties on the
shortcut
menu
to
check
your permissions for the folder."


in
message
Got any useful details on why the user can't

open
TIF

files
and
what
happens
when the user tries? You gave us nothing to go on.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote
in
message
I have a user who has a workstation that

cannot
open

or
save
.TIF
files
from
the SBS fax program. Other users have no

problem
on

their
Outlook
and
the
problem user can save and open other files types
without
any
problems.
There
are no rules defined and no spam add-ons.
Any help?

 

[Russ Valentine [MVP-Outlook]]

I agree. I'm just interested in which settings got munged if it happens
again.

--
Russ Valentine
[MVP-Outlook]

You lost me on line 4 anyway. <G>
I think I will stick to the settings reset if I see that again in the future
rather than digging into the registry.
Thanks anyway for your attempts to help.

--
Bob Anderson
Anderson Computer Services

---------------------------------------------<

Sorry, make that the open verb.
--
Russ Valentine
[MVP-Outlook]

The file association for TIF files in Outlook 2003 became very convoluted,
and I suspect your settings became corrupt. For some reason in Office 2003,
the file associations for ".tif" and ".tiff" have been changed to
MSPaper.Document. It is the printto verb for MSPaper.Document that

must

be

either created or changed in
[HKEY_CLASSES_ROOT\MSPaper.Document\shell\printto\command]
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . ca> wrote in message
Fixed it. I did a detect & repair and selected the reset of all defaults
and
shortcuts.

Still doesn't explain what caused it but onwards and upwards....

--
Bob Anderson
Anderson Computer Services
"Bob Anderson" <bob at andersoncomputer . ca> wrote in message
I logged onto the same station as another user and the .TIF file opens
the
way it is supposed to.
Now what????

--
Bob Anderson
Anderson Computer Services
"Bob Anderson" <bob at andersoncomputer . ca> wrote in message
That was (and is) the program that still opens the files outside of
Outlook.

--
Bob Anderson
Anderson Computer Services
But MODI should have been your default with Office 2003. Was it?
"<drive>:\Program Files\Common Files\Microsoft
Shared\MODI\11.0\MSPVIEW.EXE"
"%1"

--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
It wasn't changed when the problem occurred. I just tried to use
one
of
the
other viewers to try an eliminate the possibility. I

returned

it

to
the
defaults afterwards. I can open .TIF without any additional steps
when
being
done through Windows Explorer etc. It just seems to be Outlook
preventing
the user (who happens to be the designated fax receptionist) from
opening
the SBS faxes.
Bob Anderson
I'm just trying to track down the possible source of the
problem.
There
have
been some undocumented changes in file associations for TIF
files
in
Office
2003 and something seems awry here. The default viewer for TIF
files
in
Office 2003 is MODI. Any ideas how yours got changed?
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in message
Take it easy! All you said was check the association.
I tried Microsoft Imaging and also fax viewer; they both work
without
a
problem outside of Outlook. I also deleted the association
completely
and
tried to save the attachment and it gave me the same

error.

I
can
also
save
other attachments such as .PDF from the same client with the
same
logon
without a problem.
Bob Anderson

message
What is the answer to my question?
Post the file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote in
message
Already tried that, it can open .TIF files no problem.

in
message
Check the system's file association for TIF files.

wrote
in

message
Either double clicking the attachment or trying to
save
it
produces
the
message, "Cant create file: fax.tif Right-click the
folder
you
want
to
create the file in, and then click properties on the
shortcut
menu
to
check
your permissions for the folder."


"Russ Valentine [MVP-Outlook]"

wrote
in
message
Got any useful details on why the user can't open
TIF
files
and
what
happens
when the user tries? You gave us nothing to go on.
--
Russ Valentine
[MVP-Outlook]
"Bob Anderson" <bob at andersoncomputer . org> wrote
in
message
I have a user who has a workstation that cannot
open
or
save
.TIF
files
from
the SBS fax program. Other users have no problem
on
their
Outlook
and
the
problem user can save and open other files types
without
any
problems.
There
are no rules defined and no spam add-ons.
Any help?