Outlook 2003 address book missing

  • Thread starter Thread starter jlsohio
  • Start date Start date
J

jlsohio

I copied my pst file from one computer to another. Now
when I click on my address book, I get this message:

The address list could not be displayed. The contacts
folder associated with this address list could not be
opened; it may have been moved or deleted, or you don't
have permissions. For information on how to remove this
folder from the Outlook Adress Book, see Microsoft Office
Outlook Help.

Thanks.

jls
 
Of course. This problem is posted here every day. You migrated to a
different PST incorrectly.

It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection.
Note that in some instances you may actually have to remove the Outlook
Address Book completely from your Profile, close Outlook, and then re-add it
before you can get it to work.

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
 
-----Original Message-----
Of course. This problem is posted here every day. You migrated to a
different PST incorrectly.

It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection.
Note that in some instances you may actually have to remove the Outlook
Address Book completely from your Profile, close Outlook, and then re-add it
before you can get it to work.

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
--
Russ Valentine
[MVP-Outlook]
I copied my pst file from one computer to another. Now
when I click on my address book, I get this message:

The address list could not be displayed. The contacts
folder associated with this address list could not be
opened; it may have been moved or deleted, or you don't
have permissions. For information on how to remove this
folder from the Outlook Adress Book, see Microsoft Office
Outlook Help.

Thanks.

jls
Click to expand...


.
I'm not following your instructions? I removed my address
Click to expand...
book, then re-added it.
 
Your question is unclear.
Here's a KB article that tells you how to add an configure the Outlook
Address Book Service.

--
Russ Valentine
[MVP-Outlook]
-----Original Message-----
Of course. This problem is posted here every day. You migrated to a
different PST incorrectly.

It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection.
Note that in some instances you may actually have to remove the Outlook
Address Book completely from your Profile, close Outlook, and then re-add it
before you can get it to work.

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
--
Russ Valentine
[MVP-Outlook]
I copied my pst file from one computer to another. Now
when I click on my address book, I get this message:

The address list could not be displayed. The contacts
folder associated with this address list could not be
opened; it may have been moved or deleted, or you don't
have permissions. For information on how to remove this
folder from the Outlook Adress Book, see Microsoft Office
Outlook Help.

Thanks.

jls
Click to expand...


.
I'm not following your instructions? I removed my address
Click to expand...
book, then re-added it.
Click to expand...
 
What is the correct way to copy/import a pst file from one
pc to another?
-----Original Message-----
Your question is unclear.
Here's a KB article that tells you how to add an configure the Outlook
Address Book Service.

--
Russ Valentine
[MVP-Outlook]
import
your PST or update Outlook,
and then re-add it OAB
in the Directories as
you did earlier. this
folder as an Outlook
after making these in
message address
book, then re-added it.
Click to expand...


.
Click to expand...
 
To use another PST file (such as one from an earlier installation) and set
it to be the default for your current installation of Outlook, you will
first need to know the location and name of the PST file you'd like to use
as your new default. Then use the following directions, depending on version
and mode of Outlook:

Corporate Mode: (With Outlook closed)
- Control Panel > Mail applet
- Remove the current Personal Folder service
- Readd the service, directing it to the new PST file location
- Restart Outlook

Internet Mail Only mode:
- File menu > Open > Personal Folders file > migrate to the new PST file
location to open it
- Right-click on the root of the new set of folders in the folder pane (View
Folder List)
Click to expand...
- Choose Properties
- Check the "Deliver POP mail" box
- Quit & restart Outlook
- Now you can Close the PST file that you were previously using (R-click on
that pst folder while in Folder View and select "Close <foldername>
Folders"). If you have any information in your former PST that you'd like to
transfer to your new default PST, you can drag and drop from one to the
other before you close the old one.


Outlook 2002:
- Go to Tools > Options > Mail Setup > Data Files > Add...
- Add the PST you'd like as your new default, then Close > OK to exit the
Options dialog
- Go to Tools > E-mail Accounts > View or change existing e-mail accounts
- Select the PST you just added in the "Deliver New e-mail to the following
location" dropdown (it will most likely appear just below the current
default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that pst folder
while in Folder View and select "Close <foldername> Folders"). If you have
any information in your former PST that you'd like to transfer to your new
default PST, you can drag and drop from one to the other before you close
the old one.



--
Russ Valentine
[MVP-Outlook]
jls said:
What is the correct way to copy/import a pst file from one
pc to another?
-----Original Message-----
Your question is unclear.
Here's a KB article that tells you how to add an configure the Outlook
Address Book Service.

--
Russ Valentine
[MVP-Outlook]
-----Original Message-----
Of course. This problem is posted here every day. You
migrated to a
different PST incorrectly.

It is not unusual for the Outlook Address Book to "lose
track" of the
connection to its Contacts Folder when you move or import
your PST or update
your Outlook version or OS. Use the following steps to
reset the connection.
Note that in some instances you may actually have to
remove the Outlook
Address Book completely from your Profile, close Outlook,
and then re-add it
before you can get it to work.

Go to Tools | E-mail accounts, select "View or change
existing directories
or address books", and click OK. If you don't see the OAB
in the Directories
and Address Books list, click the Back button, then
select "Add a new
directory or address book", then "Additional Address
Books", and add the
OAB. Then keep clicking Back until you get back to the
first dialog box,
and go back to the Directories and Address Books list as
you did earlier.
Once the OAB appears in the list, select it and then
click Change to make
sure the Contacts folder(s) you want to display are
listed. If any of them
aren't listed, you'll need to enable those Contacts
folders as Outlook
Address Books by right clicking the folder, selecting
Properties, clicking
the Outlook Address Book tab, and checking the "Show this
folder as an
E-mail address book" box. Make sure you restart Outlook
after making these
changes.
--
Russ Valentine
[MVP-Outlook]
message
I copied my pst file from one computer to another. Now
when I click on my address book, I get this message:

The address list could not be displayed. The contacts
folder associated with this address list could not be
opened; it may have been moved or deleted, or you don't
have permissions. For information on how to remove this
folder from the Outlook Adress Book, see Microsoft
Office
Outlook Help.

Thanks.

jls


.
I'm not following your instructions? I removed my address
book, then re-added it.
Click to expand...


.
Click to expand...
Click to expand...
 
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