Outlook 2002 .pst reloaded, Contacts ok, but not shown in the "To"

  • Thread starter Thread starter Richard
  • Start date Start date
R

Richard

W98SE/Outlook 2002
Computer crash, reformat
Reload OS/Office 2002
Reestablished saved Outlook.pst file as mail delivery, etc.
Contacts appear normal in contact mode, but
When trying to insert an e-mail address using the "To"
selection, no contacts are listed

Richard
 
Then you haven't configured the Outlook Address Book Service yet.

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
 
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