Outlook 2002 not reading .pst file

[Hunter Anderson]

I had to reinstall my OS (XP Home) and all my software. After
installing Office 2002, I copied all the user files in Documents and
Settings from the CD backup I had made. Of the 4 user email accounts,
only one is seeing the .pst folder and displaying the old emails and
address book.

My account has a 290 MB pst file, but when I attempt to open it
manually, nothing displays in Outlook. IT IS NOT READ-ONLY. I scanned
the .pst files with scanpst.exe, and it reported no problems. It
reported that there are 32 folders and 5845 items in my .pst file, but
Outlook can't see a one of 'em.

Any ideas?

 

[Russ Valentine [MVP-Outlook]]

Explain what you did more accurately.
Your post makes no sense.

 

[Guest]

I made a CD backup of the Documents and Settings folder
I reinstalled the OS and Outlook
I copied the user folders from the CD to the new Documents and Settings folder

There are 4 users with Outlook email accounts. One of those now has access to all the old information. The other 3 do not

Scanpst.exe reports no problems with any of the .pst files. They are not read-only

When I open the .pst files using File > Open > Outlook data file, it acts like it is opening and gives no error messages, but there are no messages and only the default folders

 

[Guest]

I made a backup CD of the Documents and Settings folder
I reinstalled the OS and Outlook (along with all my other software)
I copied the user folders from the CD to the new Documents and Settings folder

There are 4 users with Outlook accounts. Only 1 of those accounts opens with all the old information; the other 3 open with empty folders

I scanned all the .pst files with scanpst.exe and it reported no problems. The files are NOT read-only

When I try to open the .pst files in Outlook using File > Open > Outlook data file, it reports no errors, but there are no messages and the only folders are the default folders.

 

[Russ Valentine [MVP-Outlook]]

What do you mean by "Outlook email accounts?"
Outlook profiles?
Windows User accounts?
Something else?
If one Outlook profile can read this PST, any other profile will be able to
as well as long as you are opening it correctly. It looks to me as if you
are opening an empty PST file in the other profiles.
--
Russ Valentine
[MVP-Outlook]

I made a CD backup of the Documents and Settings folder.
I reinstalled the OS and Outlook.
I copied the user folders from the CD to the new Documents and Settings folder.

There are 4 users with Outlook email accounts. One of those now has access

to all the old information. The other 3 do not.

Scanpst.exe reports no problems with any of the .pst files. They are not read-only.

When I open the .pst files using File > Open > Outlook data file, it acts

like it is opening and gives no error messages, but there are no messages
and only the default folders.

 

[Guest]

I have six Windows user accounts. Outlook is set up in four of them, with each user having a different email account. When I say "Outlook email accounts" I am referring to the different email accounts that I am using Outlook to access. I guess they would be Outlook profiles, though I don't recall encountering that term when I set up Outlook

Only one Outlook account/profile is seeing the contents of its PST. The other three are not. They are pointed to the right files, but they appear to be empty. Scanpst indicates that they are not empty. The PST for my profile is 290 MB, and scanpst.exe reports that it has 5845 items in it (with no errors), yet when I open it in Outlook, I get an empty default setup

 

[Guest]

When I open the Mail control panel and click on "Show Profiles" it only has one profile ("Outlook"). Since I installed it, Outlook has been working independently in each Windows user account, checking only the email account for that user. Should I have created profiles for each user? Do I need to now


----- Hunter Anderson wrote: ----

I have six Windows user accounts. Outlook is set up in four of them, with each user having a different email account. When I say "Outlook email accounts" I am referring to the different email accounts that I am using Outlook to access. I guess they would be Outlook profiles, though I don't recall encountering that term when I set up Outlook

Only one Outlook account/profile is seeing the contents of its PST. The other three are not. They are pointed to the right files, but they appear to be empty. Scanpst indicates that they are not empty. The PST for my profile is 290 MB, and scanpst.exe reports that it has 5845 items in it (with no errors), yet when I open it in Outlook, I get an empty default setup

 

[Russ Valentine [MVP-Outlook]]

How did you configure these Outlook profiles? How did you connect them to
this PST file?
--
Russ Valentine
[MVP-Outlook]

I have six Windows user accounts. Outlook is set up in four of them, with

each user having a different email account. When I say "Outlook email
accounts" I am referring to the different email accounts that I am using
Outlook to access. I guess they would be Outlook profiles, though I don't
recall encountering that term when I set up Outlook.

Only one Outlook account/profile is seeing the contents of its PST. The

other three are not. They are pointed to the right files, but they appear to
be empty. Scanpst indicates that they are not empty. The PST for my profile
is 290 MB, and scanpst.exe reports that it has 5845 items in it (with no
errors), yet when I open it in Outlook, I get an empty default setup.

 

[Guest]

The first time I started Outlook in each Windows user account, it asked me if I wanted to set up an email account. I did, with a different account for each user. It worked flawlessly until I had to rebuild my system

In Outlook, I used File > Open > Outlook Data File, then navigated to C:\Documents and Settings\%user%\Local Settings\Application Data\Microsoft\Outlook\outlook.ps

It should work, but I get nothing

----- Russ Valentine [MVP-Outlook] wrote: ----

How did you configure these Outlook profiles? How did you connect them t
this PST file
--
Russ Valentin
[MVP-Outlook

I have six Windows user accounts. Outlook is set up in four of them, wit

each user having a different email account. When I say "Outlook emai
accounts" I am referring to the different email accounts that I am usin
Outlook to access. I guess they would be Outlook profiles, though I don'
recall encountering that term when I set up Outlookother three are not. They are pointed to the right files, but they appear t
be empty. Scanpst indicates that they are not empty. The PST for my profil
is 290 MB, and scanpst.exe reports that it has 5845 items in it (with n
errors), yet when I open it in Outlook, I get an empty default setup

 

[Russ Valentine [MVP-Outlook]]

Look for others. You are not opening the correct file.
--
Russ Valentine
[MVP-Outlook]

The first time I started Outlook in each Windows user account, it asked me

if I wanted to set up an email account. I did, with a different account for
each user. It worked flawlessly until I had to rebuild my system.

In Outlook, I used File > Open > Outlook Data File, then navigated to

C:\Documents and Settings\%user%\Local Settings\Application
Data\Microsoft\Outlook\outlook.pst

It should work, but I get nothing.

----- Russ Valentine [MVP-Outlook] wrote: -----

How did you configure these Outlook profiles? How did you connect them to
this PST file?
--
Russ Valentine
[MVP-Outlook]

I have six Windows user accounts. Outlook is set up in four of

them, with
each user having a different email account. When I say "Outlook email
accounts" I am referring to the different email accounts that I am using
Outlook to access. I guess they would be Outlook profiles, though I don't
recall encountering that term when I set up Outlook. PST. The
other three are not. They are pointed to the right files, but they appear to
be empty. Scanpst indicates that they are not empty. The PST for my profile
is 290 MB, and scanpst.exe reports that it has 5845 items in it (with no
errors), yet when I open it in Outlook, I get an empty default setup.