Outlook 2002 Hangs

  • Thread starter Thread starter Tim O'Neill
  • Start date Start date
T

Tim O'Neill

Outlook keeps hanging when I try to open an attachment or reply to an
e-mail. This has just recently begun on an regularly used, stable computer.
A Sony laptop with Windows XP Pro and Office XP Pro. I have all current
patches and updates except ".NET" and the Tablet Journal Viewer.

The following is a typical entry in the Event Log:


Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 8/14/2003
Time: 12:49:45 AM
User: N/A
Computer: VAIO370XP
Description:
Fault bucket 23919276.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 32 33 39 31 39 32 37 36 23919276
0010: 0d 0a ..

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/14/2003
Time: 12:49:42 AM
User: N/A
Computer: VAIO370XP
Description:
Hanging application OUTLOOK.EXE, version 10.0.4510.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 4f 55 54 4c 4f 4f OUTLOO
0018: 4b 2e 45 58 45 20 31 30 K.EXE 10
0020: 2e 30 2e 34 35 31 30 2e .0.4510.
0028: 30 20 69 6e 20 68 75 6e 0 in hun
0030: 67 61 70 70 20 30 2e 30 gapp 0.0
0038: 2e 30 2e 30 20 61 74 20 .0.0 at
0040: 6f 66 66 73 65 74 20 30 offset 0
0048: 30 30 30 30 30 30 30 0000000

I haven't been able to find any relevent information on the Microsoft site.
Any help will be welcomed.

THX
 
Found out that the problem was a bad upgrade of Systems Works from 2002 to
2003. The problem cleared up when I un-installed Systems Works. After
three trys, I got a good install and Outlook seems to beworking fine.
 
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