Outlook 2002: Freezes when opening or sending email with attachmen

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I try to open an email message containing an attachment, Outlook freezes
("Not responding" on Task Master). I am talking about the messge itself, not
the attachment. On the other hand, when I open a message with no attachemnt,
I have no problem. Same thing when I create and try to send a message with
an attachment. I have tried tweaking every aspect I can think of, but
with no success. As I get & send many mesages with attachemnts, this is a
major probrem. Any suggestions???
 
Hi,

Since Outlook freezes on opening attachments or during the process of
sending emails, mostly the issue could be caused by an anti-virus program or
firewall program. Try disabling the anti-virus program or fire-wall and try
to check for the errors in Outlook...
Also, try to obtain the error signature from any error report.

Thanks,

Mittu
 
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