Outlook 2002 Forms

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Guest

I have a user in the office that is unable to view the contents of our organizational forms. After downloading the form only the “To†field is displayed via the message tab and the document tab is also missing. We have attempted to repair, uninstall and reinstall office and the problem persists.
 
Try clearing your forms cache. Choose Tools | Options | Other | Advanced
Options | Custom Forms, then click Manage Forms, then Clear Cache.


--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Charee said:
I have a user in the office that is unable to view the contents of our
Click to expand...
organizational forms. After downloading the form only the "To" field is
displayed via the message tab and the document tab is also missing. We
have attempted to repair, uninstall and reinstall office and the problem
persists.
 
What resolution? What problem? The newsgroup interface you are using
apparently does not quote earlier messages in the thread, making your latest
message so short on detail that you risk not getting the answer you're
looking for. Please take the time to quote the original message.


--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Charee4 said:
Hello,


We have also attempted that resolution --negative response, we have also
Click to expand...
removed the users profile--negative response
 
I have a user in the office that is unable to view the contents of our organizational forms. After downloading the form only the “To†field is displayed via the message tab and the document tab is also missing. We have attempted to repair, uninstall and reinstall office and the problem persists

We have also attempted clear the cache, Logged on with a different profile on her system, it worked. We have deleted her 'Outlook' profile, and re-created, and this still did not work. Also deleted all temp files under her profile and still no good
 
Is this user running a different build of Outlook 2002 than other users?
Check Help | About. Can they use other forms without problems?

Try deleting the entire contents of the Forms folder (the one containing
Frmcache.dat).
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



charee said:
I have a user in the office that is unable to view the contents of our
Click to expand...
organizational forms. After downloading the form only the "To" field is
displayed via the message tab and the document tab is also missing. We
have attempted to repair, uninstall and reinstall office and the problem
persists.
We have also attempted clear the cache, Logged on with a different profile
Click to expand...
on her system, it worked. We have deleted her 'Outlook' profile, and
re-created, and this still did not work. Also deleted all temp files under
her profile and still no good.
 
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