Outlook 2002 distribution list contacts aren't saved

[DFW]

I set up a Contacts email distribution list with Outlook 2002/XP. Since my
ISP is MSN I also use Outlook Connector. When I attempt to send out an email
using the distribution list, the email addresses are gone and the
distribution list is empty. I've used the detect and repair option but this
hasn't fixed this issue. Anyone have an idea why I'm having this problem and
how I can fix it?
Thank you!!!
DFW

 

[Russ Valentine [MVP-Outlook]]

Where are you creating these DL's?

 

[DFW]

I create them in Outlook 2002/XP. When I try to use them later when sending
out an email, the distribution list shows no email addresses associated with
the distribution list.
DFW

Where are you creating these DL's?
--
Russ Valentine
[MVP-Outlook]

I set up a Contacts email distribution list with Outlook 2002/XP. Since my
ISP is MSN I also use Outlook Connector. When I attempt to send out an
email
using the distribution list, the email addresses are gone and the
distribution list is empty. I've used the detect and repair option but
this
hasn't fixed this issue. Anyone have an idea why I'm having this problem
and
how I can fix it?
Thank you!!!
DFW

 

[Russ Valentine [MVP-Outlook]]

Yeah but you're not using a real mail provider. You're using MSN. Outlook
Connector might help, but is not supported on a version of Outlook as old as
yours.
--
Russ Valentine
[MVP-Outlook]

I create them in Outlook 2002/XP. When I try to use them later when
sending
out an email, the distribution list shows no email addresses associated
with
the distribution list.
DFW

Where are you creating these DL's?
--
Russ Valentine
[MVP-Outlook]

I set up a Contacts email distribution list with Outlook 2002/XP. Since
my
ISP is MSN I also use Outlook Connector. When I attempt to send out an
email
using the distribution list, the email addresses are gone and the
distribution list is empty. I've used the detect and repair option but
this
hasn't fixed this issue. Anyone have an idea why I'm having this
problem
and
how I can fix it?
Thank you!!!
DFW

 

[DFW]

Russ,
That's all fine and dandy but it doesn't answer my question of why Outlook
2002/XP doesn't save the email contacts when I set up a distribution list.
DFW

Yeah but you're not using a real mail provider. You're using MSN. Outlook
Connector might help, but is not supported on a version of Outlook as old as
yours.
--
Russ Valentine
[MVP-Outlook]

I create them in Outlook 2002/XP. When I try to use them later when
sending
out an email, the distribution list shows no email addresses associated
with
the distribution list.
DFW

Where are you creating these DL's?
--
Russ Valentine
[MVP-Outlook]
I set up a Contacts email distribution list with Outlook 2002/XP. Since
my
ISP is MSN I also use Outlook Connector. When I attempt to send out an
email
using the distribution list, the email addresses are gone and the
distribution list is empty. I've used the detect and repair option but
this
hasn't fixed this issue. Anyone have an idea why I'm having this
problem
and
how I can fix it?
Thank you!!!
DFW

 

[Russ Valentine [MVP-Outlook]]

You first. You didn't answer my question, did you?
--
Russ Valentine
[MVP-Outlook]

Russ,
That's all fine and dandy but it doesn't answer my question of why Outlook
2002/XP doesn't save the email contacts when I set up a distribution list.
DFW

Yeah but you're not using a real mail provider. You're using MSN. Outlook
Connector might help, but is not supported on a version of Outlook as old
as
yours.
--
Russ Valentine
[MVP-Outlook]

I create them in Outlook 2002/XP. When I try to use them later when
sending
out an email, the distribution list shows no email addresses associated
with
the distribution list.
DFW

:

Where are you creating these DL's?
--
Russ Valentine
[MVP-Outlook]
I set up a Contacts email distribution list with Outlook 2002/XP.
Since
my
ISP is MSN I also use Outlook Connector. When I attempt to send out
an
email
using the distribution list, the email addresses are gone and the
distribution list is empty. I've used the detect and repair option
but
this
hasn't fixed this issue. Anyone have an idea why I'm having this
problem
and
how I can fix it?
Thank you!!!
DFW

 

[DFW]

Russ,
I create a distribution list in Outlook, using NEW and selecting
DISTRIBUTION LIST. After the new DL window pops up, I give it a name and
select the members, click on UPDATE and then SAVE.
DFW

You first. You didn't answer my question, did you?
--
Russ Valentine
[MVP-Outlook]

Russ,
That's all fine and dandy but it doesn't answer my question of why Outlook
2002/XP doesn't save the email contacts when I set up a distribution list.
DFW

Yeah but you're not using a real mail provider. You're using MSN. Outlook
Connector might help, but is not supported on a version of Outlook as old
as
yours.
--
Russ Valentine
[MVP-Outlook]
I create them in Outlook 2002/XP. When I try to use them later when
sending
out an email, the distribution list shows no email addresses associated
with
the distribution list.
DFW

:

Where are you creating these DL's?
--
Russ Valentine
[MVP-Outlook]
I set up a Contacts email distribution list with Outlook 2002/XP.
Since
my
ISP is MSN I also use Outlook Connector. When I attempt to send out
an
email
using the distribution list, the email addresses are gone and the
distribution list is empty. I've used the detect and repair option
but
this
hasn't fixed this issue. Anyone have an idea why I'm having this
problem
and
how I can fix it?
Thank you!!!
DFW

 

[Russ Valentine [MVP-Outlook]]

Fine. But I asked where you where creating the DL. You are using an
unsupported HTTP account as your only transport. You have at least 2
different PST files, right. And I have no idea how and whether you
configured the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]

Russ,
I create a distribution list in Outlook, using NEW and selecting
DISTRIBUTION LIST. After the new DL window pops up, I give it a name and
select the members, click on UPDATE and then SAVE.
DFW

You first. You didn't answer my question, did you?
--
Russ Valentine
[MVP-Outlook]

Russ,
That's all fine and dandy but it doesn't answer my question of why
Outlook
2002/XP doesn't save the email contacts when I set up a distribution
list.
DFW

:

Yeah but you're not using a real mail provider. You're using MSN.
Outlook
Connector might help, but is not supported on a version of Outlook as
old
as
yours.
--
Russ Valentine
[MVP-Outlook]
I create them in Outlook 2002/XP. When I try to use them later when
sending
out an email, the distribution list shows no email addresses
associated
with
the distribution list.
DFW

:

Where are you creating these DL's?
--
Russ Valentine
[MVP-Outlook]
I set up a Contacts email distribution list with Outlook 2002/XP.
Since
my
ISP is MSN I also use Outlook Connector. When I attempt to send
out
an
email
using the distribution list, the email addresses are gone and the
distribution list is empty. I've used the detect and repair
option
but
this
hasn't fixed this issue. Anyone have an idea why I'm having this
problem
and
how I can fix it?
Thank you!!!
DFW

 

[DFW]

So, the Microsoft Outlook 2002 group doesn't support the Microsoft Network
ISP team? Is that like General Motors not supporting their engines since
they were made in a Buick factory? Enough carping and let's get back to the
topic....
The PST file should be located at: drive:\Documents and
Settings\<user>\Local Settings\Application Data\Microsoft\Outlook. When I
click FILE, DATA FILE MANAGEMENT, Outlook shows "not available" for my email
address. The Personal Folders do use the PST file path specified above (it
shows drive:\Documents and Settings\<user>\Local Settings\Application
Data\Microsoft\Outlook\Personal Folders(3).pst). I do see the Filename
listed under Archive Folders, another for an email account using gmail, and 3
Personal Folders.
As for how & whether I configured the Outlook Address Book, please explain
what details you're looking for so I can provide the information.

Fine. But I asked where you where creating the DL. You are using an
unsupported HTTP account as your only transport. You have at least 2
different PST files, right. And I have no idea how and whether you
configured the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]

Russ,
I create a distribution list in Outlook, using NEW and selecting
DISTRIBUTION LIST. After the new DL window pops up, I give it a name and
select the members, click on UPDATE and then SAVE.
DFW

You first. You didn't answer my question, did you?
--
Russ Valentine
[MVP-Outlook]
Russ,
That's all fine and dandy but it doesn't answer my question of why
Outlook
2002/XP doesn't save the email contacts when I set up a distribution
list.
DFW

:

Yeah but you're not using a real mail provider. You're using MSN.
Outlook
Connector might help, but is not supported on a version of Outlook as
old
as
yours.
--
Russ Valentine
[MVP-Outlook]
I create them in Outlook 2002/XP. When I try to use them later when
sending
out an email, the distribution list shows no email addresses
associated
with
the distribution list.
DFW

:

Where are you creating these DL's?
--
Russ Valentine
[MVP-Outlook]
I set up a Contacts email distribution list with Outlook 2002/XP.
Since
my
ISP is MSN I also use Outlook Connector. When I attempt to send
out
an
email
using the distribution list, the email addresses are gone and the
distribution list is empty. I've used the detect and repair
option
but
this
hasn't fixed this issue. Anyone have an idea why I'm having this
problem
and
how I can fix it?
Thank you!!!
DFW

 

[Russ Valentine [MVP-Outlook]]

No. I'm saying that to use an MSN HTTP account you must use the Outlook
Connector, which is only compatible with Outlook 2003 and 2007.
Your Outlook profile is a mess. How did you end up with 3 PST files? There
is way more to your story than you have been able to tell us that would
explain why you cannot create and save DL's.
--
Russ Valentine
[MVP-Outlook]

So, the Microsoft Outlook 2002 group doesn't support the Microsoft Network
ISP team? Is that like General Motors not supporting their engines since
they were made in a Buick factory? Enough carping and let's get back to
the
topic....
The PST file should be located at: drive:\Documents and
Settings\<user>\Local Settings\Application Data\Microsoft\Outlook. When
I
click FILE, DATA FILE MANAGEMENT, Outlook shows "not available" for my
email
address. The Personal Folders do use the PST file path specified above
(it
shows drive:\Documents and Settings\<user>\Local Settings\Application
Data\Microsoft\Outlook\Personal Folders(3).pst). I do see the Filename
listed under Archive Folders, another for an email account using gmail,
and 3
Personal Folders.
As for how & whether I configured the Outlook Address Book, please explain
what details you're looking for so I can provide the information.

Fine. But I asked where you where creating the DL. You are using an
unsupported HTTP account as your only transport. You have at least 2
different PST files, right. And I have no idea how and whether you
configured the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]

Russ,
I create a distribution list in Outlook, using NEW and selecting
DISTRIBUTION LIST. After the new DL window pops up, I give it a name
and
select the members, click on UPDATE and then SAVE.
DFW

:

You first. You didn't answer my question, did you?
--
Russ Valentine
[MVP-Outlook]
Russ,
That's all fine and dandy but it doesn't answer my question of why
Outlook
2002/XP doesn't save the email contacts when I set up a distribution
list.
DFW

:

Yeah but you're not using a real mail provider. You're using MSN.
Outlook
Connector might help, but is not supported on a version of Outlook
as
old
as
yours.
--
Russ Valentine
[MVP-Outlook]
I create them in Outlook 2002/XP. When I try to use them later
when
sending
out an email, the distribution list shows no email addresses
associated
with
the distribution list.
DFW

:

Where are you creating these DL's?
--
Russ Valentine
[MVP-Outlook]
I set up a Contacts email distribution list with Outlook
2002/XP.
Since
my
ISP is MSN I also use Outlook Connector. When I attempt to
send
out
an
email
using the distribution list, the email addresses are gone and
the
distribution list is empty. I've used the detect and repair
option
but
this
hasn't fixed this issue. Anyone have an idea why I'm having
this
problem
and
how I can fix it?
Thank you!!!
DFW

 

[DFW]

It won't let me see the data files since it's managed by Outlook Connector.
Here's what's in the Outlook Data File:
archive.pst
DanaMSNsmtp.gmail.com-00000015.pst
Outlook1.pst
Outlook.pst
OutlookMSN-00000005.pst
Personal Folders(1).pst
Personal Folders(2)backup.pst
Personal Folders(2).pst
Personal Folders(3).pst
Personal Folders(4).pst
I've used the Outlook program since August 2002. MSN's Outlook Connector
was originally set up to sync with Outlook 2002 and MSN mail.
I'm just curious why I have no problem with other DL's except for the latest
one that keeps erasing the contact emails so the DL shows no contacts
associated with it.

No. I'm saying that to use an MSN HTTP account you must use the Outlook
Connector, which is only compatible with Outlook 2003 and 2007.
Your Outlook profile is a mess. How did you end up with 3 PST files? There
is way more to your story than you have been able to tell us that would
explain why you cannot create and save DL's.
--
Russ Valentine
[MVP-Outlook]

So, the Microsoft Outlook 2002 group doesn't support the Microsoft Network
ISP team? Is that like General Motors not supporting their engines since
they were made in a Buick factory? Enough carping and let's get back to
the
topic....
The PST file should be located at: drive:\Documents and
Settings\<user>\Local Settings\Application Data\Microsoft\Outlook. When
I
click FILE, DATA FILE MANAGEMENT, Outlook shows "not available" for my
email
address. The Personal Folders do use the PST file path specified above
(it
shows drive:\Documents and Settings\<user>\Local Settings\Application
Data\Microsoft\Outlook\Personal Folders(3).pst). I do see the Filename
listed under Archive Folders, another for an email account using gmail,
and 3
Personal Folders.
As for how & whether I configured the Outlook Address Book, please explain
what details you're looking for so I can provide the information.

Fine. But I asked where you where creating the DL. You are using an
unsupported HTTP account as your only transport. You have at least 2
different PST files, right. And I have no idea how and whether you
configured the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Russ,
I create a distribution list in Outlook, using NEW and selecting
DISTRIBUTION LIST. After the new DL window pops up, I give it a name
and
select the members, click on UPDATE and then SAVE.
DFW

:

You first. You didn't answer my question, did you?
--
Russ Valentine
[MVP-Outlook]
Russ,
That's all fine and dandy but it doesn't answer my question of why
Outlook
2002/XP doesn't save the email contacts when I set up a distribution
list.
DFW

:

Yeah but you're not using a real mail provider. You're using MSN.
Outlook
Connector might help, but is not supported on a version of Outlook
as
old
as
yours.
--
Russ Valentine
[MVP-Outlook]
I create them in Outlook 2002/XP. When I try to use them later
when
sending
out an email, the distribution list shows no email addresses
associated
with
the distribution list.
DFW

:

Where are you creating these DL's?
--
Russ Valentine
[MVP-Outlook]
I set up a Contacts email distribution list with Outlook
2002/XP.
Since
my
ISP is MSN I also use Outlook Connector. When I attempt to
send
out
an
email
using the distribution list, the email addresses are gone and
the
distribution list is empty. I've used the detect and repair
option
but
this
hasn't fixed this issue. Anyone have an idea why I'm having
this
problem
and
how I can fix it?
Thank you!!!
DFW

 

[Russ Valentine [MVP-Outlook]]

I can't help you. I doubt anyone can. Your Outlook version is long out of
support and not compatible with HTTP mail from MSN. The long list of
redundant PST files indicates a corrupt profile from end user error in
migrating Outlook data incorrectly.
--
Russ Valentine
[MVP-Outlook]

It won't let me see the data files since it's managed by Outlook
Connector.
Here's what's in the Outlook Data File:
archive.pst
DanaMSNsmtp.gmail.com-00000015.pst
Outlook1.pst
Outlook.pst
OutlookMSN-00000005.pst
Personal Folders(1).pst
Personal Folders(2)backup.pst
Personal Folders(2).pst
Personal Folders(3).pst
Personal Folders(4).pst
I've used the Outlook program since August 2002. MSN's Outlook Connector
was originally set up to sync with Outlook 2002 and MSN mail.
I'm just curious why I have no problem with other DL's except for the
latest
one that keeps erasing the contact emails so the DL shows no contacts
associated with it.

No. I'm saying that to use an MSN HTTP account you must use the Outlook
Connector, which is only compatible with Outlook 2003 and 2007.
Your Outlook profile is a mess. How did you end up with 3 PST files?
There
is way more to your story than you have been able to tell us that would
explain why you cannot create and save DL's.
--
Russ Valentine
[MVP-Outlook]

So, the Microsoft Outlook 2002 group doesn't support the Microsoft
Network
ISP team? Is that like General Motors not supporting their engines
since
they were made in a Buick factory? Enough carping and let's get back
to
the
topic....
The PST file should be located at: drive:\Documents and
Settings\<user>\Local Settings\Application Data\Microsoft\Outlook.
When
I
click FILE, DATA FILE MANAGEMENT, Outlook shows "not available" for my
email
address. The Personal Folders do use the PST file path specified above
(it
shows drive:\Documents and Settings\<user>\Local Settings\Application
Data\Microsoft\Outlook\Personal Folders(3).pst). I do see the Filename
listed under Archive Folders, another for an email account using gmail,
and 3
Personal Folders.
As for how & whether I configured the Outlook Address Book, please
explain
what details you're looking for so I can provide the information.

:

Fine. But I asked where you where creating the DL. You are using an
unsupported HTTP account as your only transport. You have at least 2
different PST files, right. And I have no idea how and whether you
configured the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Russ,
I create a distribution list in Outlook, using NEW and selecting
DISTRIBUTION LIST. After the new DL window pops up, I give it a
name
and
select the members, click on UPDATE and then SAVE.
DFW

:

You first. You didn't answer my question, did you?
--
Russ Valentine
[MVP-Outlook]
Russ,
That's all fine and dandy but it doesn't answer my question of
why
Outlook
2002/XP doesn't save the email contacts when I set up a
distribution
list.
DFW

:

Yeah but you're not using a real mail provider. You're using
MSN.
Outlook
Connector might help, but is not supported on a version of
Outlook
as
old
as
yours.
--
Russ Valentine
[MVP-Outlook]
I create them in Outlook 2002/XP. When I try to use them later
when
sending
out an email, the distribution list shows no email addresses
associated
with
the distribution list.
DFW

:

Where are you creating these DL's?
--
Russ Valentine
[MVP-Outlook]
I set up a Contacts email distribution list with Outlook
2002/XP.
Since
my
ISP is MSN I also use Outlook Connector. When I attempt to
send
out
an
email
using the distribution list, the email addresses are gone
and
the
distribution list is empty. I've used the detect and
repair
option
but
this
hasn't fixed this issue. Anyone have an idea why I'm
having
this
problem
and
how I can fix it?
Thank you!!!
DFW