Outlook 2002 - Contacts visible, but addresses are not

  • Thread starter Thread starter Bob Behrends
  • Start date Start date
B

Bob Behrends

I recently had to move from Outlook 2007 to Outlook 2002 (computer crash),
and I moved all pst files via copy and paste to my Outlook 2002 default
folder. I can see all of the contact folders and subfolders, but I cannot
see the associated addresses either in the address book or when I use TO:
However, when I start typing a valid address in the TO: box, the correct
address is called up. I have read all of the posts about this problems and
have followed all of the KB articles to correct the problem, without success.
Is it possible that the Outlook 2007 pst contact file is not compatible for
use in Outlook 2002? Your help will be greatly appreciated, as I've been
unable to find a solution that works.
 
No. You have neither read nor followed "all of the posts." Read the
countless threads that tell you how to migrate Outlook data. You never copy
and paste Outlook data.
 
Hi Russ,

I spent most of yesterday reading posts and KB articles while trying to
solve this issue. From your comment, I decided to explicitly follow the
directions of KB 291636, which I did, but to no avail. Furthermore, now I
can't acquire an email address by typing it into the message's TO box.
Obviously I'm missing something somewhere in the directions. As I said
before, I can see my contacts, but I can't see them in the address book.
"Show this folder as an email address book" is checked in the Contacts folder
properties tab.

Any help will be greatly appreciated

Bob Behrends


Russ Valentine said:
No. You have neither read nor followed "all of the posts." Read the
countless threads that tell you how to migrate Outlook data. You never copy
and paste Outlook data.
--
Russ Valentine
[MVP-Outlook]
Bob Behrends said:
I recently had to move from Outlook 2007 to Outlook 2002 (computer crash),
and I moved all pst files via copy and paste to my Outlook 2002 default
folder. I can see all of the contact folders and subfolders, but I cannot
see the associated addresses either in the address book or when I use TO:
However, when I start typing a valid address in the TO: box, the correct
address is called up. I have read all of the posts about this problems
and
have followed all of the KB articles to correct the problem, without
success.
Is it possible that the Outlook 2007 pst contact file is not compatible
for
use in Outlook 2002? Your help will be greatly appreciated, as I've been
unable to find a solution that works.
Click to expand...
Click to expand...
 
Hi Russ,

Seem to have solved most of this problem on my own. Although I was never
able to get the "top level" Contacts folder to appear in the address book,
when I went to each of the subfolders of the "top level" Contacts folder and
checked "show this folder as an email address book" Voila - they appeared.
Still don't understand why they didn't show in the top level contacts folder,
since all of the contacts were visible there.
--
Bob Behrends


Russ Valentine said:
No. You have neither read nor followed "all of the posts." Read the
countless threads that tell you how to migrate Outlook data. You never copy
and paste Outlook data.
--
Russ Valentine
[MVP-Outlook]
Bob Behrends said:
I recently had to move from Outlook 2007 to Outlook 2002 (computer crash),
and I moved all pst files via copy and paste to my Outlook 2002 default
folder. I can see all of the contact folders and subfolders, but I cannot
see the associated addresses either in the address book or when I use TO:
However, when I start typing a valid address in the TO: box, the correct
address is called up. I have read all of the posts about this problems
and
have followed all of the KB articles to correct the problem, without
success.
Is it possible that the Outlook 2007 pst contact file is not compatible
for
use in Outlook 2002? Your help will be greatly appreciated, as I've been
unable to find a solution that works.
Click to expand...
Click to expand...
 
When you simply copy and paste an Outlook data file into the default
location you do not connect it properly to Outlook and you usually corrupt
your Outlook profile. If you cannot enable your default Contacts Folder as
an email address book, then that's most likely what you did. If so, create a
new profile and migrate your data correctly this time: Open your previous
data file in Outlook, set it as your default, restart Outlook, and close the
new data file the new profile created. That's the only supported method for
migrating Outlook data.
--
Russ Valentine
[MVP-Outlook]
Bob Behrends said:
Hi Russ,

Seem to have solved most of this problem on my own. Although I was never
able to get the "top level" Contacts folder to appear in the address book,
when I went to each of the subfolders of the "top level" Contacts folder
and
checked "show this folder as an email address book" Voila - they appeared.
Still don't understand why they didn't show in the top level contacts
folder,
since all of the contacts were visible there.
--
Bob Behrends


Russ Valentine said:
No. You have neither read nor followed "all of the posts." Read the
countless threads that tell you how to migrate Outlook data. You never
copy
and paste Outlook data.
--
Russ Valentine
[MVP-Outlook]
Bob Behrends said:
I recently had to move from Outlook 2007 to Outlook 2002 (computer
crash),
and I moved all pst files via copy and paste to my Outlook 2002 default
folder. I can see all of the contact folders and subfolders, but I
cannot
see the associated addresses either in the address book or when I use
TO:
However, when I start typing a valid address in the TO: box, the
correct
address is called up. I have read all of the posts about this problems
and
have followed all of the KB articles to correct the problem, without
success.
Is it possible that the Outlook 2007 pst contact file is not compatible
for
use in Outlook 2002? Your help will be greatly appreciated, as I've
been
unable to find a solution that works.
Click to expand...
Click to expand...
Click to expand...
 
Thanks, Russ, I'll remember this advice when I move it back to my repaired
laptop.
--
Bob Behrends


Russ Valentine said:
When you simply copy and paste an Outlook data file into the default
location you do not connect it properly to Outlook and you usually corrupt
your Outlook profile. If you cannot enable your default Contacts Folder as
an email address book, then that's most likely what you did. If so, create a
new profile and migrate your data correctly this time: Open your previous
data file in Outlook, set it as your default, restart Outlook, and close the
new data file the new profile created. That's the only supported method for
migrating Outlook data.
--
Russ Valentine
[MVP-Outlook]
Bob Behrends said:
Hi Russ,

Seem to have solved most of this problem on my own. Although I was never
able to get the "top level" Contacts folder to appear in the address book,
when I went to each of the subfolders of the "top level" Contacts folder
and
checked "show this folder as an email address book" Voila - they appeared.
Still don't understand why they didn't show in the top level contacts
folder,
since all of the contacts were visible there.
--
Bob Behrends


Russ Valentine said:
No. You have neither read nor followed "all of the posts." Read the
countless threads that tell you how to migrate Outlook data. You never
copy
and paste Outlook data.
--
Russ Valentine
[MVP-Outlook]
I recently had to move from Outlook 2007 to Outlook 2002 (computer
crash),
and I moved all pst files via copy and paste to my Outlook 2002 default
folder. I can see all of the contact folders and subfolders, but I
cannot
see the associated addresses either in the address book or when I use
TO:
However, when I start typing a valid address in the TO: box, the
correct
address is called up. I have read all of the posts about this problems
and
have followed all of the KB articles to correct the problem, without
success.
Is it possible that the Outlook 2007 pst contact file is not compatible
for
use in Outlook 2002? Your help will be greatly appreciated, as I've
been
unable to find a solution that works.
Click to expand...
Click to expand...
Click to expand...
 
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