Outlook 2002 Contact Information Partially Lost

  • Thread starter Thread starter Stephen
  • Start date Start date
S

Stephen

I somehow deleted my contacts when I chose outlook express
as my default mail program (outlook 2002 was already
installed). When I switched back to outlook 2002 my
contacts were gone. I then reinstalled a .pst file (from
a business associate which has the same contacts) to add
contacts. The contacts were back on my computer in
outlook 2002 but when I try to send an email in word the
contacts are not available. (I am clicking on the "to" tab
to access my contacts)

Please help o guru of silicon.
 
Reconfigure your Outlook Address Book to show them.
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
 
Russ, this seems to be pretty good advice. However, under my Outlook 2000 and any folder tools goes to accounts then dialog box of mail. I have been unable to find 'view or change existing directories' anywhere. I'm assuming that I'm looking in the wrong place. Everytime I find a reference to contacts or address book, it's greyed out or missing.
 
You are using IMO mode. You aren't using the actual Outlook Address Book.
You're using the Windows Address Book. It cannot be repaired the way the
Outlook Address Book can.
--
Russ Valentine
[MVP-Outlook]
TJ said:
Russ, this seems to be pretty good advice. However, under my Outlook 2000
Click to expand...
and any folder tools goes to accounts then dialog box of mail. I have been
unable to find 'view or change existing directories' anywhere. I'm assuming
that I'm looking in the wrong place. Everytime I find a reference to
contacts or address book, it's greyed out or missing.
 
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