Outlook 2002 cannot delete folder list

  • Thread starter Thread starter Always Hopeful
  • Start date Start date
A

Always Hopeful

My "Folder List" shows 2 primary folders (My Folders, &
Outlook Today[Personal Folders])

The Outlook Today folder contains all my data folders
(inbox, outbox, contacts, calendar, etc...)

The "My Folders" icon has a "+" sign next to it, but
whenever I Right click on the "+" sign (in order to
delete it), or the folder, I get an error message that
says: "The set of folders could not be opened. Could
not open the item. Try again".

I have removed my PST file, unistalled Outlook, and
reinstalled it many times. Every time this folder
called "My Folders" appears and I am not able to delete
it. I even tried deleting all of the files in:
Documents and Settings\owner\Local Settings\Application
Data\Microsoft\Outlook

as well as.....

Documents and Settings\owner\Application
Data\Microsoft\Outlook

before re-installing outlook, but I keep seeing the same
folder.

Whenever I click "Send/Receive", I get an error because
outlook cannot open this folder. I am able to select
Send/Reveive for only the good account, but that is a
pain and I would like to be able to just hit the
Send/Receive button.

I am using Outlook 2002 with Windows XP

Thanks in advance for any assistance!!!
 
If you open Tools->Email Accounts->View or change, do you see the option to
look at your outlook data files? What do you show there?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
Always Hopeful <[email protected]> asked:
| My "Folder List" shows 2 primary folders (My Folders, &
| Outlook Today[Personal Folders])
|
| The Outlook Today folder contains all my data folders
| (inbox, outbox, contacts, calendar, etc...)
|
| The "My Folders" icon has a "+" sign next to it, but
| whenever I Right click on the "+" sign (in order to
| delete it), or the folder, I get an error message that
| says: "The set of folders could not be opened. Could
| not open the item. Try again".
|
| I have removed my PST file, unistalled Outlook, and
| reinstalled it many times. Every time this folder
| called "My Folders" appears and I am not able to delete
| it. I even tried deleting all of the files in:
| Documents and Settings\owner\Local Settings\Application
| Data\Microsoft\Outlook
|
| as well as.....
|
| Documents and Settings\owner\Application
| Data\Microsoft\Outlook
|
| before re-installing outlook, but I keep seeing the same
| folder.
|
| Whenever I click "Send/Receive", I get an error because
| outlook cannot open this folder. I am able to select
| Send/Reveive for only the good account, but that is a
| pain and I would like to be able to just hit the
| Send/Receive button.
|
| I am using Outlook 2002 with Windows XP
|
| Thanks in advance for any assistance!!!
 
I see 2 data files listed. The one that is working is
called Personal Folders, and the one that I am not able
to open or modify in any way is called "My Folders".

If I try to select this data file to deliver new email
to, I get the error:
"The specified default store could not be opened. Please
make sure you can access your default store and try
again."
 
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