Outlook 2002 Calendar Form Error

  • Thread starter Thread starter Rob in MD
  • Start date Start date
R

Rob in MD

Currently have Windows XP Home Edition w/SP3 Build 2600. Just had computer
hard drive replaced and the old one re-imaged on the new drive. When I try
to open an appointment in the calendar for Outlook 2002, I now get an error
that says the form is wrong. Cannot save new appointments either. No
problems with eithe the Contacts or Tasks. Can anyone tell me how to correct
this or reset the calendar forms back to the original one?
 
What is the EXACT error message please?

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Milly Staples [MVP - Outlook]

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After furious head scratching, Rob in MD asked:

| Currently have Windows XP Home Edition w/SP3 Build 2600. Just had
| computer hard drive replaced and the old one re-imaged on the new
| drive. When I try to open an appointment in the calendar for Outlook
| 2002, I now get an error that says the form is wrong. Cannot save
| new appointments either. No problems with eithe the Contacts or
| Tasks. Can anyone tell me how to correct this or reset the calendar
| forms back to the original one?
 
I get two different error messages. When I try to open a calendar entry, te
error says: "The custom form could not be opened. Outlook will use an
Outlook form instead. The form required to view this message cannot be
displayed. Contact your administrator." After clicking OK, the appoitment
opens.

The second error message shows up when I try to save a new appointment:
"Could not save item. The form required to view this messsage cold not be
displayed. Contact your administrator."

I have not made any changes to the forms; in fact, I'm not sure how I would
even do that. I am running the program on my home computer so I guess I
would be te administrator.

Thanx or you assistance
 
Thanks! I cleared the cache and all seems to be working now. BTW, I have
not been using the custom forms.

Rob in MD

Diane Poremsky said:
Begin by clearing the forms cache -
http://www.outlook-tips.net/beginner/formscache.htm

Were you using a custom form before?

--
Diane Poremsky [MVP - Outlook]



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Rob in MD said:
Currently have Windows XP Home Edition w/SP3 Build 2600. Just had
computer
hard drive replaced and the old one re-imaged on the new drive. When I
try
to open an appointment in the calendar for Outlook 2002, I now get an
error
that says the form is wrong. Cannot save new appointments either. No
problems with eithe the Contacts or Tasks. Can anyone tell me how to
correct
this or reset the calendar forms back to the original one?
Click to expand...
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